Carolyn Alexander Pinchon
3007 Mountain Park Circle,AL
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
25
25
years of professional experience
Work History
Guest Service Host
Hilton Garden Inn Hotel
Huntsville, AL
03.2021 - Current
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Followed up with guests after their stay to ensure their experience was satisfactory.
Licensed Realtor
Leading Edge
Huntersville, AL
09.2005 - Current
- Liaised between buyers, sellers and service contractors to coordinate home inspections and appraisals.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Advised clients on market conditions, prices, mortgages, and legal requirements.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
Medical Assistant
North Huntsville Family Care
Huntsville, AL
06.2005 - 06.2009
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Scheduled appointments for patients via phone and in person.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Receptionist
Dr James Reynolds Urology Office
Huntsville, AL
07.2000 - 09.2005
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Monitored vital signs including blood pressure, temperature, pulse rate, and respiration rate.
- Prepared treatment rooms for patient examinations.
- Ordered lab tests, x-rays, and other diagnostic tests as requested by the physician.
Education
Realtor License - Real Estate
North Alabama School of Realtors
Huntsville, AL09-2005
Some College (No Degree) - Business Administration
Calhoun Community College
HuntsvilleSkills
- Communication skills
- Sales and marketing
- Critical thinking
- Professional networking
- Clerical support
- Microsoft Office
- Customer and client relations
- Patient care assistance
Timeline
Guest Service Host
Hilton Garden Inn Hotel
03.2021 - Current
Licensed Realtor
Leading Edge
09.2005 - Current
Medical Assistant
North Huntsville Family Care
06.2005 - 06.2009
Receptionist
Dr James Reynolds Urology Office
07.2000 - 09.2005
Realtor License - Real Estate
North Alabama School of Realtors
Some College (No Degree) - Business Administration
Calhoun Community College
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