Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Carolyn Alvarado

The Bronx,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong presenter, communicator and problem solver, working effectively and productively with diverse customers and individual needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Zumiez
The Bronx, NY
10.2017 - 03.2019
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.

Crew Leader

Dos Toros
New York, NY
06.2016 - 02.2018
  • Ensured compliance with all health and safety regulations.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Trained new crew members on proper food handling procedures.
  • Greeted customers in a friendly and professional manner.
  • Operated cash registers to process customer orders.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Replenished condiments, napkins, and other supplies at the counter area.
  • Monitored product freshness and rotation of stock on shelves according to company guidelines.

Caregiver Attendant

Isabella Nursing Home
New York, NY
01.2016 - 02.2018
  • Provided compassionate care while ensuring client safety and comfort.
  • Monitored vital signs and reported changes to medical staff.
  • Transported patients to medical appointments utilizing wheelchair.
  • Maintained a safe environment by adhering to agency policies and procedures.
  • Communicated effectively with family members regarding patient's needs and progress.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Maintained clean and well-organized environment for client happiness and safety.

Education

Phlebotomy

Technical Institute of America
New York, NY
09-2024

High School Diploma -

High School Of Economics & Finance
New York, NY
06-2014

Some College (No Degree) - Liberal Arts and General Studies

LaGuardia Community College of The City University of New York
Long Island City, NY

Skills

  • Blood collection
  • Venipuncture
  • Quality Control
  • Patient Care
  • Health Education
  • Customer Service
  • Problem-Solving
  • Customer Assistance
  • Policy and Procedure Adherence
  • Friendly and Outgoing
  • Teamwork and Collaboration
  • Positive and professional
  • Spanish translation

Certification

  • Phlebotomy Technician

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Zumiez
10.2017 - 03.2019

Crew Leader

Dos Toros
06.2016 - 02.2018

Caregiver Attendant

Isabella Nursing Home
01.2016 - 02.2018

Phlebotomy

Technical Institute of America

High School Diploma -

High School Of Economics & Finance

Some College (No Degree) - Liberal Arts and General Studies

LaGuardia Community College of The City University of New York
Carolyn Alvarado