Carolyn Alvarez
Instructional Aide - Mild/Moderate
Granada Hills,CA
Summary
Dependable and kind instructional aide offering 1 year of experience working with differently-abled in a high school setting. Known to motivate students and have outstanding emotional sensitivity and patience.
Overview
6
6
years of professional experience
Work History
Instructional Aid - Mild/Moderate
William S Hart District
01.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Provided support to help students with special needs learn and grow.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Provided personal care to maintain hygiene.
Barista
Starbucks
09.2022 - Current
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote positive environment.
Guest Relations Lead
Six Flags Magic Mountain
07.2021 - 09.2023
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Maintained detailed database of customer questions, concerns, and incidents
Guest Relations Team Member
Six Flags Magic Mountain
10.2019 - 07.2021
- Assist team members quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Maintain clean and tidy work area.
- Calmly resolve unexpected dilemmas
Ride Operator
Six Flags Magic Mountain
01.2019 - 10.2019
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Promoted a safe and fun environment
Retail Sales Associate
Six Flags Magic Mountain
10.2017 - 09.2018
- Offered each customer high quality service to boost sales and customer satisfaction.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
High School Diploma -
Valley Academy Of Arts And Sciences
Granada Hills, CA 05.2001 -
Timeline
Instructional Aid - Mild/Moderate
William S Hart District
01.2023 - Current
Barista
Starbucks
09.2022 - Current
Guest Relations Lead
Six Flags Magic Mountain
07.2021 - 09.2023
Guest Relations Team Member
Six Flags Magic Mountain
10.2019 - 07.2021
Ride Operator
Six Flags Magic Mountain
01.2019 - 10.2019
Retail Sales Associate
Six Flags Magic Mountain
10.2017 - 09.2018
High School Diploma -
Valley Academy Of Arts And Sciences
05.2001 -
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