Summary
Overview
Work History
Education
Skills
Publications
AWARDS & PRESENTATIONS
Timeline
Generic

Carolyn Bennett

ESSEX,MA

Summary

Dynamic Client Engagement Manager with a proven track record at PRECISELY Software, Inc., leveraging predictive analytics and GIS database development to drive market optimization for financial institutions. Adept at spatial analysis and fostering collaboration, I excel in delivering impactful solutions that enhance decision-making and operational efficiency.

Previous experience in the development and implementation of practical GIS database tools for planning, land use, zoning, and economic development, engineering, and architectural design applications. Over 20 years of experience utilizing GIS software applications such as ESRI ArcGIS products, Enterprise Portal, ArcGIS extensions, ArcGIS Pro, and 3D tools. Knowledge of a variety of open-source technologies, such as MapBOX, CartoDB, Leaflet, and JavaScript.

Lead in the development and management of the first City of Boston’s 3D GIS Digital Twin. Managed 3D projects involved in evaluating shadow impacts, zoning and capacity analysis tools, visibility assessment, and community engagement. Experience with RDBMS, specifically Microsoft SQL Server. Knowledge and proficiency in using GPS technology and GPS data collection devices.

Overview

36
36
years of professional experience

Work History

Client Engagement Manager

PRECISELY Software, Inc.
Burlington, MA
11.2022 - 07.2025
  • Worked directly with Financial Institutions performing predictive analytics and consulting using data from Precisely and visualization mapping software and reporting tools. Conducts Channel Strategy and Market Optimization for banks and credit unions using market demand and supply side models. Forecasting overall network or branch level balances by product or portfolio or by overall profitability. Worked on the sales process, pricing and SOW, data processing, model setup and QC as well as final delivery to client. Also participated on high profile projects with commercial/retail clients on Geo Addressing initiatives and location analytics.

GIS Manager

CITY OF BOSTON
Boston, MA
11.2021 - 11.2022
  • Responsibilities included ensuring that the city has a reliable, resilient, scalable and secure GIS platform, with high quality and current spatial data assets and a team that can consistently deliver results based on City priorities. Continue to develop a robust Enterprise GIS Program, ensuring high quality service delivery to internal and external stakeholders as well as integration with city processes and platforms. Provide technical support and training to GIS users across departments. Lead the creation of a Data Governance Policy for the City managing ArcGIS Online web applications and geospatial data.

Deputy Director of GIS

BOSTON PLANNING & DEVELOPMENT AGENCY
Boston, MA
11.2004 - 11.2021
  • Company Overview: http://www.bostonplans.org/
  • Managed the Digital Cartography and Geographic Information Systems (GIS) Program within the Boston Planning and Development Agency (BPDA). Managed and supported all geographic information systems and spatial data for web applications within the BPDA for planning and economic development projects. Managed a staff of four in all areas of the GIS program, from data management to product output and delivery. Worked with all City departments, including the Mayor’s Office, in mapping information and conducting complex spatial analysis for the BPDA and consultants in support of planning, economic development, transportation, and other planning-related projects.

GIS Planner/Consultant

ThinkGIS
Barnard, VT
06.2003 - 11.2004
  • Owner and manager of a GIS mapping and planning consulting firm that provides Geographic Information System (GIS) mapping and land-use planning services for both the public and private sectors.

GIS Manager/Planner

SMARTMOBILITY, INC.
Norwich, VT
01.2002 - 08.2002
  • Managed a Geographic Information Systems (GIS) lab for a Transportation Planning consulting company that specializes in land use forecasting and travel demand modeling. Acquired and assembled GIS data as well as demographic and economic data for input into travel demand models, translated alternative land use scenarios into model inputs, evaluated model output and participated in coordination and reporting.

GIS Planner/Manager

TWO RIVERS-OTTAUQUECHEE REGIONAL COMMISSION
Woodstock, VT
04.1997 - 10.2001
  • Served as Manager for a Regional Geographic Information Systems (GIS) service center for central Vermont, providing data services to 27 member towns and acted as a resource in regional and local planning initiatives through mapping and spatial analysis. Managed GIS lab which includes creating, maintaining and updating GIS data layers for parcel mapping, zoning, land use, transportation, natural resources and utilities planning. Provided GIS services to town, state and federal officials for regional planning purposes. Extensive experience in the use of Global Positioning Systems (GPS) in data collection. Managed Web page maintenance and design. Coordinated the installation of our local area network (LAN). Annual grant-writing to obtain Municipal Planning Funds for our member towns. Ability to work effectively with RPC staff in cross-disciplinary projects. Support of six users in Transportation, Special Projects and Emergency Planning. Supervised interns and short-term employees on several special projects.

Planner II, Demographer

LOUDOUN COUNTY PLANNING DEPARTMENT
Leesburg, VA
01.1994 - 04.1997
  • Creation and development of countywide demographic databases. Analyzed population growth and the impacts resulting from development. Created databases of proposed and existing housing units. Tracked proposed and existing rezonings and subdivisions. Provided demographic analysis and information to the Board of Supervisors, Planning Commission, general public, press, development community and other county agencies and officials by responding to inquiries. Conducted population estimates, forecasts and statistics concerning growth. Analyzed projected growth and cost impacts on service plans using a fiscal impact model. Served as representative to the Metropolitan Washington Council of Governments. Technical liaison for the U.S. Census Bureau. Served on Committee to review projects under Capital Improvements Program. Developed databases for the Geographic Information System using ArcInfo. Wrote Comprehensive Planning referrals for compliance with the General Plan.

Geographic Information Systems Specialist

NATIONAL CONFERENCE OF STATE HISTORIC PRESERVATION OFFICERS
Washington, D.C.
04.1992 - 01.1994
  • Data collection, design, and management of cultural and natural resources. Designed and maintained preservation databases to assist in state and local planning efforts. Management of cultural resource databases, as well as the collection and maintenance of demographic and housing data. Performed map analysis and created presentation maps through the use of Geographic Information Systems for Congressional legislation in support of the American Battlefield Protection Program. Conducted extensive field surveys in Global Positioning Systems (GPS) throughout the country. Participated in GPS and GIS workshops for resource managers in the National Park Service.

Planner I

CITY OF PHOENIX PLANNING DEPARTMENT
Phoenix, AZ
09.1991 - 04.1992
  • Assisted in the design and execution of a variety of research projects and studies for the City Council and Planning Commission, and contributed to the development of the planning and research databases and information systems. Responsible for the composition and publication of the Department's Annual Report. Responded to public information inquiries concerning population and housing issues. Maintained and updated the department's library. Assisted in data and statistical analysis inquiries. I obtained knowledge of the process of environmental reviews. Assisted the Historic Preservation section in the development of a database.

Computer Consultant

HISTORICAL SOCIETY OF WESTERN PENNSYLVANIA
Pittsburgh, PA
02.1991 - 10.1991
  • A member of the project team on the Historical and Ethnographic Survey of the Monongahela Valley of Southwestern Pennsylvania. Initiation, operation, maintenance, and analysis of all computer systems, software, and GIS for the Industrial Development Survey conducted lessons on the software programs for other project members. Conducted fieldwork surveying.

Professor's Assistant

UNIVERSITY OF PITTSBURGH, GRADUATE SCHOOL OF PUBLIC AND INTERNATIONAL AFFAIRS
Pittsburgh, PA
09.1989 - 05.1991
  • Assisted professors in the Urban and Regional Planning Program lab.

Research Consultant

U.S. AGENCY FOR INTERNATIONAL DEVELOPMENT
Islamabad, Pakistan
05.1989 - 08.1989
  • Internship with the Program and Monitoring Office, USAID/Pakistan Office in Islamabad, Pakistan. Conducted a research study on the private-sector housing situation. I wrote a policy paper on housing and finance policies in Pakistan, with an emphasis on domestic resource mobilization to encourage community and economic development.

Education

Masters of Urban and Regional Planning -

University of Pittsburgh
Pittsburgh, PA
04.1991

Bachelor of Science - Psychology

University of Pittsburgh
Pittsburgh, PA
12.1985

Skills

  • Predictive analytics software
  • Goal setting software
  • GIS database development
  • Spatial analysis tools
  • 3D modeling and visualization
  • Open-source technology expertise
  • Database management systems
  • GPS technology proficiency

Publications

Digital Twins for Smart Cities, Conceptualizations, Challenges and Practices Li Wan, Timea Nochta, Junqing Tang and Jennifer Schooling, Published 2023 Chapter 5: Case Studies: City-scale digital twins: A City-wide 3D model for Boston, MA USA, By Carolyn Bennett and Paul Cote, page 41.

AWARDS & PRESENTATIONS

  • Special Achievement in GIS (SAG) Award in 2018 - Esri User Conference, San Diego, CA
  • Esri User Conference 2018 Plenary session – ArcGIS Urban
  • Presenter at APA National Planning Conference in New Orleans April 2018 – 3D for Every Planner
  • Presenter at APA National Planning Conference – NPC21 May 2021 - City Digital Twins: A Virtual Lab For Planners
  • Links to web apps and maps: BRA Zoning Viewer - GIS maps -

Timeline

Client Engagement Manager

PRECISELY Software, Inc.
11.2022 - 07.2025

GIS Manager

CITY OF BOSTON
11.2021 - 11.2022

Deputy Director of GIS

BOSTON PLANNING & DEVELOPMENT AGENCY
11.2004 - 11.2021

GIS Planner/Consultant

ThinkGIS
06.2003 - 11.2004

GIS Manager/Planner

SMARTMOBILITY, INC.
01.2002 - 08.2002

GIS Planner/Manager

TWO RIVERS-OTTAUQUECHEE REGIONAL COMMISSION
04.1997 - 10.2001

Planner II, Demographer

LOUDOUN COUNTY PLANNING DEPARTMENT
01.1994 - 04.1997

Geographic Information Systems Specialist

NATIONAL CONFERENCE OF STATE HISTORIC PRESERVATION OFFICERS
04.1992 - 01.1994

Planner I

CITY OF PHOENIX PLANNING DEPARTMENT
09.1991 - 04.1992

Computer Consultant

HISTORICAL SOCIETY OF WESTERN PENNSYLVANIA
02.1991 - 10.1991

Professor's Assistant

UNIVERSITY OF PITTSBURGH, GRADUATE SCHOOL OF PUBLIC AND INTERNATIONAL AFFAIRS
09.1989 - 05.1991

Research Consultant

U.S. AGENCY FOR INTERNATIONAL DEVELOPMENT
05.1989 - 08.1989

Masters of Urban and Regional Planning -

University of Pittsburgh

Bachelor of Science - Psychology

University of Pittsburgh