Summary
Overview
Work History
Education
Skills
Mother to special needs children
Timeline
Generic

Carolyn Bernier

Boynton Beach,FL

Summary

Currently taking a RBT course to become RBT Certified.

Work well with children and children with disabilities.

Background knowledge of Children with disabilities.

Overview

8
8
years of professional experience

Work History

Private Nanny

Shelli Leone
02.2021 - 08.2021
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.

CSR

Dominos Pizza Inc.
10.2019 - 03.2020
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Private Nanny

Chris Webster
09.2015 - 03.2017
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Transported children to and from activities using personal or family vehicle.

Poker Room Host

Palm Beach Kennel
01.2014 - 09.2015
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating.
  • Took reservations by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Licensed Esthetician - Beauty Therapy

Academy of Palm Beach
West Palm Beach, FL
06.2014

High School Diploma -

Palm Beach Lakes High School
West Palm Beach, FL
05.2013

Skills

  • Infant care experience
  • Schedule Management
  • Toddler care experience
  • Activity Planning
  • Early Childhood Education
  • Positive Reinforcement
  • Emotional Support
  • Outdoor Play Supervision
  • Activities Planning

Mother to special needs children

Son (6) ASD level 3, ADHD 


Daughter (13) ASD, Epliplesy, ADHD

Timeline

Private Nanny

Shelli Leone
02.2021 - 08.2021

CSR

Dominos Pizza Inc.
10.2019 - 03.2020

Private Nanny

Chris Webster
09.2015 - 03.2017

Poker Room Host

Palm Beach Kennel
01.2014 - 09.2015

Licensed Esthetician - Beauty Therapy

Academy of Palm Beach

High School Diploma -

Palm Beach Lakes High School
Carolyn Bernier