Carolyn Bernier
Boynton Beach,FL
Summary
Currently taking a RBT course to become RBT Certified.
Work well with children and children with disabilities.
Background knowledge of Children with disabilities.
Overview
8
8
years of professional experience
Work History
Private Nanny
Shelli Leone
02.2021 - 08.2021
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
CSR
Dominos Pizza Inc.
10.2019 - 03.2020
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Private Nanny
Chris Webster
09.2015 - 03.2017
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Led indoor and outdoor activities to entertain and occupy children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Transported children to and from activities using personal or family vehicle.
Poker Room Host
Palm Beach Kennel
01.2014 - 09.2015
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Licensed Esthetician - Beauty Therapy
Academy of Palm Beach
West Palm Beach, FL06.2014
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL05.2013
Skills
- Infant care experience
- Schedule Management
- Toddler care experience
- Activity Planning
- Early Childhood Education
- Positive Reinforcement
- Emotional Support
- Outdoor Play Supervision
- Activities Planning
Mother to special needs children
Son (6) ASD level 3, ADHD
Daughter (13) ASD, Epliplesy, ADHD
Timeline
Private Nanny
Shelli Leone
02.2021 - 08.2021
CSR
Dominos Pizza Inc.
10.2019 - 03.2020
Private Nanny
Chris Webster
09.2015 - 03.2017
Poker Room Host
Palm Beach Kennel
01.2014 - 09.2015
Licensed Esthetician - Beauty Therapy
Academy of Palm Beach
High School Diploma -
Palm Beach Lakes High School