Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Carolyn Beswick

Glens Falls,NY

Summary

Dynamic Inventory Specialist with proven expertise at Walgreens, excelling in inventory control and customer service. Recognized for enhancing team productivity and maintaining accurate inventory records. Strong attention to detail and effective collaboration skills contributed to improved operational efficiency and customer satisfaction. Committed to fostering a positive work environment while achieving business goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Inventory Specialist/ Shift Lead

Walgreens
02.2025 - 04.2025
  • Ensured inventory accuracy by consistently identifying and resolving discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Maintained a clean and well-organized work environment, promoting safety and efficiency among team members. I also took truck in and did returns. Spoke to vendors on receiving and returning items

Shift Leader

Walgreens
01.2020 - 04.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Fostered positive work environment, leading to higher employee morale and reduced turnover.
  • Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
  • Increased sales with introduction of promotional strategies that attracted more customers.
  • Enhanced customer experience with introduction of feedback system to gather insights.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.

Technician

Walgreens’s Pharmacy
01.2020 - 04.2020
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Cashier

Walgreens
08.2016 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Increased sales of promotional items by informing customers about current offers.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Reduced processing errors by meticulously following transaction procedures.
  • Enhanced shopping experience, provided product information and location assistance.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Toddler Teacher

A Child’s World
08.2011 - 05.2016
  • Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
  • Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
  • Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
  • Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
  • Developed individualized lesson plans tailored to each child''s needs, promoting overall growth and development.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Worked closely with fellow teachers to share ideas, exchange feedback, and collaborate on curriculum planning efforts across classrooms.
  • Collaborated with parents to establish consistent routines and maintain open communication channels for optimal child support.
  • Supported children during transitions between activities or environments by providing clear instructions and guidance as needed.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Enhanced learning experiences by incorporating age-appropriate activities and play-based teaching methods.
  • Managed classroom materials and resources effectively to ensure a well-stocked learning environment at all times.
  • Adapted teaching methods and materials to accommodate diverse learning styles among toddlers effectively.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Monitored children''s progress through regular assessments and adjusted teaching approaches accordingly.
  • Implemented positive discipline strategies to reinforce appropriate behavior in the classroom.
  • Ensured all children felt valued, respected, and included within the classroom by fostering a culture of empathy and support.
  • Maintained accurate records of children''s developmental milestones and prepared detailed reports for parent-teacher conferences.
  • Established strong relationships with families, fostering trust and collaboration in supporting each child''s development.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Gathered materials and resources to prepare for lessons and activities.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Incorporated music, art and literature into curriculum.
  • Established positive relationships with students and families.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Developed innovative activities to engage young children in learning process.
  • Organized and supervised large and small group activities.
  • Created safe and nurturing learning environment for preschoolers.
  • Monitored classroom to verify safe and secure environment.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Assessed student progress and provided feedback on educational development.
  • Modeled positive behavior and communication skills for students.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Supported students in developing self-esteem and self-confidence.
  • Utilized creative teaching strategies to engage students in classroom.
  • Developed and implemented behavior management plans.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Guided students to develop social, emotional and physical skills.
  • Helped new preschool children get used to classes by giving one-on-one support.

Education

High School Diploma - General Studies

Glens Falls Senior High
Glens Falls, NY
06.1994

Skills

  • Attention to detail
  • Customer service
  • Inventory control
  • Teamwork and collaboration
  • Inventory organization
  • Shipping and receiving
  • Inventory tracking
  • Order fulfillment
  • Order picking and processing
  • Stocking and organization

Accomplishments

Throughout my career at Walgreens I continued to work my way up. I continued with online training to learn as much as possible. I have talked to other managers, Inventory Specialists, Emerging Store Managers to get help to learn how to improve myself. Every year I’ve did well when it was time for my yearly review. I also became close to customers that they ended up knowing me by name and I could help them better for what they were looking for. I also ended up having them buy more items than they wanted but were very happy with it. I had coworkers contacted me when I was off if they needed help and they did often.

Certification

We had to do e-learnings online for Walgreens every couple of months. I never printed the papers but was continually learning new things. I did get my CDA for when I was working as a Toddler Teacher but I didn’t renew that or CPR classes

Timeline

Inventory Specialist/ Shift Lead

Walgreens
02.2025 - 04.2025

Shift Leader

Walgreens
01.2020 - 04.2020

Technician

Walgreens’s Pharmacy
01.2020 - 04.2020

Cashier

Walgreens
08.2016 - 01.2020

Toddler Teacher

A Child’s World
08.2011 - 05.2016

High School Diploma - General Studies

Glens Falls Senior High
Carolyn Beswick