Carolyn Boone
Memphis,TN
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Cashier
Marcos pizza
Bartlett, Tennessee
07.2023 - Current
- Processed customer orders accurately and efficiently during peak hours.
- Maintained cleanliness and organization of the cash register area.
- Assisted in training new cashiers on cash handling procedures.
- Resolved customer complaints with professionalism and courtesy.
- Collaborated with team members to ensure smooth store operations.
- Managed customer transactions by processing various forms of payment.
- Provided product recommendations based on customer inquiries.
- Facilitated quick and efficient check-out experiences for customers.
- Executed promotional merchandise displays to enhance customer engagement.
- Responded to customer questions about menu items and services.
- Trained team members on point of sale operation protocols.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Built and maintained productive relationships with employees.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Discounted purchases by scanning and redeeming coupons.
- Conducted price checks for special orders or discounts as requested by customers.
- Helped with purchases and signed customers up for rewards program.
- Followed company security procedures for handling large sums of money.
- Processed sales transactions to prevent long customer wait times.
Babysitter
Neighbor
Bartlett, TN
05.2021 - 08.2023
- Planned engaging activities to stimulate children's creativity and foster learning.
- Monitored safety of children during playtime and ensured a secure environment.
- Communicated regularly with parents regarding children's behavior and daily activities.
- Prepared nutritious meals and snacks while considering children's dietary preferences.
- Encouraged positive behavior through consistent reinforcement and guidance.
- Maintained cleanliness in play areas, ensuring a tidy and inviting atmosphere.
- Supported children in developing self-care skills, including dressing and hygiene.
- Facilitated outdoor play and physical activities to promote health and fitness.
- Provided emotional support and comfort during challenging situations.
- Adapted activities to suit varying ages and developmental stages of children.
- Resolved conflicts between children by promoting communication and understanding.
- Responsibly watched children while parents were out.
- Assisting with meals, snacks, and bedtime routines for the children.
- Maintaining a positive attitude while being patient and understanding with the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Monitored children's safety and well-being to prevent accidents and falls.
- Establishing trust through consistent communication with both parents and kids.
- Remaining alert at all times while caring for multiple children simultaneously.
- Communicated with parents about daily activities and any concerning behaviors.
- Engaging in age-appropriate activities like reading stories or playing games.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Organized various activities, games, crafts and outings to keep children entertained.
- Enforced rules to teach good manners and maintain safe environment.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Read stories and played alphabet games to promote early literacy.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Balanced schedules to promote optimal rest, play and educational periods.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Observed and monitored children's play activities.
- Maintained safe play environment.
- Dressed children and changed diapers.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Instructed children in eating, resting and restroom habits.
- Provided nurturing and appropriate environment for children of various ages.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
Education
Homelife Academy
Bartlett, TnSkills
- Customer service
- Team collaboration
- Conflict resolution
- Child development
- Activity planning
- Safety monitoring
- Communication skills
- Problem solving
- Payment processing
- Cash handling
- Purchase assistance
- Refunds and exchanges
- Cash register systems
- Currency counting
- Written and verbal communication
- Sales techniques mastery
- Basic math
- Order taking
- Upselling techniques
- Payment collection
- Product recommendations
- Cash management
- Inventory restocking
- Merchandise restocking
- Merchandise exchange
- Scanner operations
- Refund handling
- Customer assistance
- Guest inquiries
- Patience and empathy
- Transaction handling
- Customer relations
- Complaint resolution
- Reliability and punctuality
- Attention to detail
- Cash register operation
- Staff training
- Cash handling and management
- Credit and cash transactions
- Returns processing
- Customer service excellence
- Gift card handling
- Multitasking and organization
- Credit card processing
- Work ethic and integrity
- Empathy and patience
Certification
- Adult CPR
- Baby CPR
- Babysitter certification
- Business license
Languages
Spanish
Limited
ASL
Limited
References
References available upon request.
Timeline
Cashier
Marcos pizza
07.2023 - Current
Babysitter
Neighbor
05.2021 - 08.2023
Homelife Academy