Flexible, hard-working, professional with strong organizational, communications, technical, and people skills.
Overview
24
24
years of professional experience
Work History
FIRM SERVICES CONSULTANT
Sibus Law Group, APC
05.2023 - Current
Responsible for preparing and processing electronic documents related to law firm client intake, as well as
organization and analysis of client data (e.g
Consolidating financial information from banking records) for use as
evidence in court trials.
VITA SITE COORDINATOR
Dreams For Change
01.2023 - 04.2023
Managed all aspects of the, Volunteer Income Tax Assistance (VITA) tax preparation site including operations, oversight of volunteer preparers, and quality control
Committed to delivering excellent customer service while working in a fast-paced environment.
FOOD TRUCK WORKER
Dreams For Change
01.2022 - 09.2022
Participated in WorkForce training program learning all aspects of managing a food truck business, including waiting on customers, preparing food, and maintaining the vehicle.
RETAIL SALES ASSOCIATE
Pangaea Outpost
11.2021 - 01.2022
Greeted customers and helped with product questions, selections, and purchases.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
BUSINESS SYSTEMS INFORMATION ANALYST
Complete Coach Works
07.2007 - 12.2007
Responsible for maintaining existing database applications, user support, design, documentation and programming of user database applications for a wide variety of company needs Developed and implemented programs for tracking employee overtime hours by department which automatically emailed reports to supervisors; employees
BUSINESS/PROGRAM ANALYST
Volt Services Group
06.2006 - 04.2007
On Contract to Southern California Edison,, developed method for measuring and producing quantitative reports
on work done by Facilities department by creating a multi-user Microsoft Access database for managing work
assignments and measuring time and resources to completion of work.
FREELANCE, PROGRAMMER/ANALYST/SUPPORT TECHNICIAN
Sensible Solutions
10.1999 - 06.2006
Worked closely with business and home customers to meet computing hardware and software needs
Business network systems specification, purchasing and installation
Assist clients with software and trainingissues
Created customized templates in Microsoft Word and Excel to streamline office procedures.
Education
University of Delaware, University of Wisconsin
Skills
Records Management Client Rapport-Building Service Order Flow