Carolyn Brock
Hearst/SAEN
SANANTONIO,TX
47
years of professional experience
Detail-oriented Support Specialist experienced in enhancing workflow efficiency and supporting team operations. Delivered reliable assistance through strong time management, multitasking, and effective communication. Focused on collaboration and adaptability to meet evolving needs while achieving high standards.
Dedicated team player with extensive experience in training and supporting staff in dynamic environments. Recognized for effective collaboration and attention to detail, contributing to improved workflow and operational efficiency.
Work History
IC/Part Time/ADM/DM/RR/Indept Helper/RR
11 Years 3 Months- Trained new hires on safety protocols, equipment usage, and standard operating procedures effectively.
- Collaborated with team members to troubleshoot issues and streamline processes for improved performance.
- Maintained inventory levels through regular stock assessments and organized supply storage efficiently.
- Trained new hires on routes contracted, providing guidance and support to foster skill development and teamwork.
- Performed manual labor and random jobs to help teams accomplish goals.
- Assisted staff in daily operations to ensure smooth workflow and timely task completion.
Independent Teacher Assistant
9 Years 7 Months- Supported students' individual learning needs through targeted interventions.
- Facilitated communication between students, teachers, and parents to enhance engagement.
- Assisted teachers in implementing lesson plans and classroom activities.
- Organized instructional materials and resources to streamline classroom operations.
- Developed strategies to improve student participation and motivation in learning activities.
- Coordinated small group sessions to reinforce key concepts and skills for students.
IA Teacher Substitute
1 Year 11 Months- Implemented lesson plans to maintain classroom continuity during teacher absences.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Adapted instructional materials to meet diverse student needs and learning styles.
- Collaborated with full-time teachers to align on curriculum goals and classroom management strategies.
- Fostered a supportive learning environment through effective behavior management and engagement techniques.
Administration Clerk
4 Years- Coordinated schedules and appointments for senior staff, which enhanced operational efficiency.
- Managed office communications, ensuring timely responses and efficient information flow.
- Developed and maintained filing systems, improving document retrieval processes.
- Assisted in preparing reports and presentations, supporting data-driven decision-making.
- Streamlined record-keeping processes, increasing accuracy and compliance with regulations.
- Implemented digital tools to enhance data management, reducing manual errors significantly.
- Handled incoming phone calls and answered questions from callers.
- Established and maintained standard office procedures to achieve demanding targets.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Typed, formatted and edited professional correspondence.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
Education
No Degree - Education Administration
High School Diploma
Skills
Site preparation
Time management
Task prioritization
Multitasking
Physical stamina
Attention to detail
Safety training
Adaptability and dependability
Teamwork and collaboration
Independent decision-making
Basic math
Continuous learning
Following directions
Customer service
Heavy lifting
Flexible schedule
Equipment operation
Documentation and reporting
Computer Software Knowledge
Accomplishments
- Documented and resolved Special Education materials which led to the students understanding teacher.
- Adapted testing materials used thoughout school to help students when state run testing.
Timeline
IC/Part Time/ADM/DM/RR/Indept Helper/RR
Hearst/SAEN
06.2015 - CurrentRead More
Independent Teacher Assistant
Northside ISD
01.2004 - 08.2013Read More
IA Teacher Substitute
Nothside ISD
01.2002 - 12.2003Read More
Administration Clerk
USAF
08.1979 - 08.1983Read More
St Phillips College
No Degree from Education Administration
Read More
Milwaukie High School
High School Diploma
Read More