Carolyn Brownlee Hernandez

Glen Raven - Anderson, SC, August 2022 to Present

• Effective and motivated team leader with a proven track record of monitoring progress to ensure goal attainment.
• Adept in developing and implementing strategic and measurable steps to achieve desired operational outcomes.
• Managed teams of 20+ employees and monitored projects to ensure progress.
• Assigned territories and reported to senior leadership as needed.
• Guiding and being able to reach company goals daily.

• Organized workflows and shift coverage to meet expected business
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
• Delegated daily tasks to team members to optimize group productivity.
• Enforced company policies and procedures to strengthen operational standards across departments.
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
• Directed and led employees, supervising activities to drive productivity and efficiency.
• Coached team members and delivered constructive feedback to promote better productivity and build continence
• Completed inventory audits to identify losses and project demand
• Delegated tasks to team members based upon skill level and to achieve organizational
• Initiated Inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand
• Supervised receiving and stockroom activities to identity opportunities with inventory and prevent shrinkage
• Assisted supervisor in evaluating employee performance and cultivating improvement
• Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
• Assisted with developing and implementing marketing strategies to improve sales and profitability.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day
• Resolved customer inquiries and complaints requiring management deescalation
• Remained calm and professional in stressful circumstances and effectively diffuse tense situations tense.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.