Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

CAROLYN DAVENPORT

Durham,NC

Summary

Focused individual with exemplary cleaning skills from career spanning 15 years. Resourceful and punctual with ability to stand for long periods.

Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective Ramp Agent using top-notch skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Associate Production II

Corning Life Science
11.2021 - Current
  • Reduced downtime by promptly troubleshooting and repairing production equipment malfunctions.
  • Provided training to new hires in proper handling of tools and equipment, fostering a culture of continuous learning among team members.
  • Maintained accurate documentation of quality control activities, ensuring traceability and accountability throughout the production process.
  • Enhanced product quality by implementing comprehensive inspection and testing processes.
  • Served as a key point of contact for suppliers, addressing any concerns or discrepancies in material quality while fostering strong working relationships with external partners.

Housekeeping Attendant

CHARLIES BANK CLEANING SERVICES
06.2019 - Current
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Informed supervisor when supplies were low.
  • Cleaned, sanitized and restocked bathrooms every to keep facilities fresh.
  • Removed all trash from rooms and replaced liners to wastebaskets.

Waitress

Cracker Barrel
05.2007 - 04.2023
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Carried 10 plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Checked order accuracy and food quality before delivering to customers.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.

Education

High School Diploma -

Durham Technical Community College
Durham, NC

Skills

  • Chemicals handling
  • Restroom detailing
  • Mopping and buffing floors
  • Customer service-focused

Accomplishments

  • Carefully trained newly hired employees on customer service techniques which improved overall focus on guests and visitors. Perfect Attendance Award for having not missed a single day of work in seven years.

Certification

  • First Aid/CPR

Timeline

Associate Production II

Corning Life Science
11.2021 - Current

Housekeeping Attendant

CHARLIES BANK CLEANING SERVICES
06.2019 - Current

Waitress

Cracker Barrel
05.2007 - 04.2023

High School Diploma -

Durham Technical Community College
  • First Aid/CPR
CAROLYN DAVENPORT