Summary
Overview
Work History
Education
Skills
Affiliations
Statelicenses
Recognitionsawards
Educationalactivities
Research
Certification
Timeline
Generic

Carolyn Davis-Teague

Sugar Land

Summary

Healthcare Administrator proven to deliver exemplary level of healthcare service delivery to patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator across a multi-disciplinary landscape. Strong organizational skills, understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Director of Clinical Operations

Fondren Orthopedic Group
07.2023 - Current
  • Clinical umbrella includes: 44 physicians, 140+ clinical staff, 7 office managers at multiple locations: Main campus and 10 satellite clinics
  • Process improvement and policy for in clinic emergencies
  • Collaboration between physician practices, hospital administration and departments.
  • Facilitated knowledge sharing among staff through organized training sessions, workshops, and conferences on best practices in clinical operations management.
  • Established strong relationships with key stakeholders, fostering collaboration and mutual support among team members.
  • Managed crisis situations effectively as they arose; swiftly identifying root causes, formulating action plans, executing decisive action steps to resolve issues, and prevent recurrence.

Nurse Practitioner, Project Manager

GHA/US Anesthesia Partners
06.2012 - Current
  • Pre-admit NP- assess patients for surgery within a specialty hospital. EKG and lab interpretation.
  • Lead Acute Pain Management service with RN to care for inpatients
  • Implemented new billing app and process to over 2000 providers in 3 hospitals
  • Set up infrastructure for anesthesia services at new practice site- IT, billing, staffing, resource library
  • In house call on weekends- triage and stabilize inpatients, provide onsite pain management services.

Satellite Office Manager

Fondren Orthopedic Group
11.2022 - 07.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Full-Time Nurse Practitioner

Dr. Christine Maren, D.O (virtual practice)
11.2021 - 07.2022
  • Assessed patients through the Institute for Functional Medicine Matrix and Timeline.
  • Ordered and interpreted diagnostic tests to develop and implement treatment plans.
  • Discussed care plans with patients and explained test results and proper use of medications.
  • Educated patients on disease prevention and management strategies, promoting healthier lifestyles.
  • Prevented complications by identifying early warning signs of potential issues through careful examination and history-taking techniques.
  • Managed complex cases involving multiple co-morbidities through diligent monitoring of disease progression and proactive intervention strategies.
  • Maintained thorough documentation of all clinical encounters, adhering to HIPAA regulations while facilitating clear communication among team members.
  • Enhanced patient satisfaction through effective communication and compassionate care.
  • Improved patient outcomes by developing and implementing individualized care plans.
  • Evaluated patient histories, complaints, and current symptoms.

Part-Time Nurse Practitioner

Memorial Hermann-Neighborhood Health Center
09.2011 - 12.2012
  • Urgent Care setting with 1 NP and 1 MA.


Supplemental RN II-Chronic Disease Manager

Memorial Hermann Physicians at Sugar Creek
05.2011 - 10.2011
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.

Complex Care Manager, Wellness Program Coordinator

CHRISTUS Santa Rosa Health Care
01.2006 - 01.2010
  • Created, developed, implemented and marketed a corporate wellness program, including testing and risk stratification, for 1200+ employees.
  • Organized monthly physician lectures for employees
  • Created monthly wellness newsletters for distribution
  • Created, developed and implemented Chronic Disease Management Program within the Family Medicine Residency Program at CHRISTUS Santa Rosa.
  • Managed 1200 patients with diabetes and other co-morbidities.
  • Created and utilized a disease registry for stratification of risk and disease specific educational opportunities.


Field Sales Professional

Sanofi-Aventis Pharmaceuticals
01.2005 - 01.2006
  • Implemented strategy to increase Plavix, Avapro/Avalide scripts in territory.
  • Awarded top presenter in training
  • Promoted to new hire divisional clinical trainer

Field Sales Professional

Venti Pharma Services
01.2004 - 01.2005
  • Exceeded sales targets consistently with effective prospecting, negotiation, and closing techniques.
  • Collaborated closely with cross-functional teams for efficient resource allocation and project execution including Primary Care, Urology, Endocrinology, and Cardiology.
  • Achieved top-performer status within the organization due to outstanding sales results year after year. Top Territory in the country with Bayer, President's Club Winner. Received Best of the Best award.

Staff Nurse III-Labor and Delivery

Southwest Texas Methodist Hospital
01.2002 - 01.2004

Staff Nurse II, Charge Nurse, Nurse Manager-Level I Emergency Center

University Hospital
01.1999 - 01.2002

Education

Functional Medicine

The Institute For Functional Medicine
05-2021

Master of Science - Nursing, Family Nurse Practitioner

University of Texas Health Sciences Center At San Antonio
San Antonio, TX
01.2011

Bachelor of Science - Nursing

Abilene Christian University
Abilene, TX
01.1999

Skills

  • Clinical leadership
  • Collaborative skills
  • Effective communication
  • Developing training programs
  • Quality improvement
  • Employee performance evaluations
  • Clinical quality improvement
  • Healthcare administration
  • Medical staff leadership
  • Practice development

Affiliations

  • Sigma Theta Tau International Honor Society for Nursing - Delta Alpha-at-Large Chapter
  • American Academy of Nurse Practitioners
  • American Nurses Association
  • Institute for Functional Medicine Member and Certified Provider

Statelicenses

  • Texas
  • Colorado
  • Michigan

Recognitionsawards

  • Best of the Best, 04/04, Sales Training, Fournier Pharma, Newark, NJ
  • President's Club Winner, 01/05, Bayer Pharmaceuticals
  • Top Plavix detail winner, 05/05, Sales Training, Sanofi-Aventis, Bridgewater, NJ
  • Vice President, San Antonio Chapter of Children's Hemiplegia and Stroke Association, 2008-present

Educationalactivities

University of Texas Health Science Center at San Antonio, Member of Health and Wellness Committee, 08/08-05/10

Research

  • Concept Analysis: Partnering, 10/07/08, University of Texas Health Science Center at San Antonio, San Antonio, TX, oral presentation
  • Red yeast rice in lowering cholesterol in adults with primary hyperlipidemia, 02/11, University of Texas Health Science Center at San Antonio, San Antonio, TX, poster
  • Guideline: Acute gastroenteritis in children ages two-twelve years, 11/11, Beebe, N, Davis, C, Gaither, D, Pitoi, R, University of Texas Health Science Center at San Antonio, San Antonio, TX, oral presentation

Certification

  • Institute for Functional Medicine Certified Provider
  • Board Certified Family Nurse Practitioner
  • CPR/AED Certification
  • Advanced Cardiac Life Support Certification (ACLS)

Timeline

Director of Clinical Operations

Fondren Orthopedic Group
07.2023 - Current

Satellite Office Manager

Fondren Orthopedic Group
11.2022 - 07.2023

Full-Time Nurse Practitioner

Dr. Christine Maren, D.O (virtual practice)
11.2021 - 07.2022

Nurse Practitioner, Project Manager

GHA/US Anesthesia Partners
06.2012 - Current

Part-Time Nurse Practitioner

Memorial Hermann-Neighborhood Health Center
09.2011 - 12.2012

Supplemental RN II-Chronic Disease Manager

Memorial Hermann Physicians at Sugar Creek
05.2011 - 10.2011

Complex Care Manager, Wellness Program Coordinator

CHRISTUS Santa Rosa Health Care
01.2006 - 01.2010

Field Sales Professional

Sanofi-Aventis Pharmaceuticals
01.2005 - 01.2006

Field Sales Professional

Venti Pharma Services
01.2004 - 01.2005

Staff Nurse III-Labor and Delivery

Southwest Texas Methodist Hospital
01.2002 - 01.2004

Staff Nurse II, Charge Nurse, Nurse Manager-Level I Emergency Center

University Hospital
01.1999 - 01.2002

Bachelor of Science - Nursing

Abilene Christian University

Functional Medicine

The Institute For Functional Medicine

Master of Science - Nursing, Family Nurse Practitioner

University of Texas Health Sciences Center At San Antonio

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Carolyn Davis-Teague