Carolyn DeLarue
Real Estate Professional
Apex,North Carolina
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
1
1
License
Work History
Business Development Executive
2-10 Homebuyers Warranty
Denver, CO
10.2022 - Current
- Developed and implemented strategies to increase customer base and revenue growth.
- Conducted market research and identified potential business opportunities.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Created presentations on the company's services, products, pricing plans and marketing campaigns.
- Organized trade shows, conferences and other events to promote the brand image of the organization.
- Analyzed competitor activities in order to understand industry trends and dynamics.
- Established strong relationships with key decision makers within client organizations.
- Maintained a database of contacts from prospective clients for future follow-ups.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Identified customer needs by asking questions and advising on best solutions.
New Home Sales Consultant
Coldwell Banker Advantage New Homes
Raleigh, NC
09.2019 - 10.2023
- Negotiated sales contracts with customers and monitored progress throughout the process.
- Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
- Provided detailed information on floor plans, design options, and current incentives to potential buyers.
- Collaborated with builders to ensure customer requests were met in a timely manner.
- Organized open houses for newly constructed homes to attract more buyers.
- Analyzed competitors' listings and pricing strategies to identify areas of improvement within own business operations.
- Utilized various software programs such as Microsoft Office Suite or Salesforce CRM to track leads or manage client data.
Internet Sales Consultant
Taylor Morrison Inc
Morrisville, NC
06.2018 - 04.2019
- Maintained up-to-date knowledge of company's website content, features and functionality.
- Developed relationships with potential buyers to increase sales opportunities.
- Maintained accurate records of customer interactions and transactions.
- Managed customer inquiries via phone calls, emails, online chat sessions.
- Prepared reports on market conditions and trends related to new home sales in the area.
- Developed online sales strategies to increase customer engagement, retention, and satisfaction.
- Generated detailed reports on online sales activity for management review.
- Provided detailed explanations of floor plans, options, amenities, and home site locations.
- Responded to customer inquiries promptly and professionally via phone or email.
New Home Sales Consultant
H&H Homes
Charleston, SC
09.2015 - 05.2017
- Developed and implemented effective strategies to demonstrate the features of new homes.
- Facilitated customer selection process by providing information on available options and upgrades.
- Established relationships with potential buyers through cold calling, networking, and referrals.
- Maintained accurate records of all sales activities in CRM software systems.
- Negotiated contracts with customers to ensure satisfactory purchase agreements were reached.
- Assisted customers in obtaining mortgage financing for their purchase of a new home when needed.
- Provided guidance on design choices such as flooring, paint colors, fixtures. based on customer preferences.
- Prepared monthly reports summarizing sales performance data for management review purposes.
- Engaged weekly with management teams, construction contractors and clients to communicate and evaluate project status results.
- Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
New Home Sales Consultant
Wonderland Homes
Denver, CO
04.2013 - 06.2015
- Provided tours of model homes to prospective buyers and answered questions about features, pricing, availability, financing options, and other related topics.
- Prepared sales contracts for new home purchases and negotiated closing terms with buyers.
- Developed relationships with real estate agents to increase referrals of new home buyers.
- Collaborated with design teams to customize floor plans according to customer specifications while adhering to budgetary constraints.
- Analyzed competitor activity within the local market in order to identify opportunities for increasing market share.
- Trained newly hired staff members on proper procedures for conducting successful new home sales presentations.
- Prepared representation contracts, purchase agreements and closing statements.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Provided client guidance regarding market conditions, mortgage options and legal requirements.
Sales Manager
Toll Brothers
Denver, CO
05.2010 - 04.2013
- Developed and implemented sales strategies to increase revenue of new home sales.
- Created and maintained strong relationships with potential buyers, real estate agents, and other stakeholders.
- Managed the entire sales process from initial contact through closing of new home sale transactions.
- Maintained accurate records of all customer interactions related to new home sales activities.
- Negotiated contracts between buyers and sellers in order to facilitate successful completion of new home purchases.
- Supervised staff members who worked directly with clients during the purchasing process.
- Identified opportunities for improvement within existing processes related to new home sales operations.
- Engaged weekly with management teams, construction contractors and clients to communicate and evaluate project status results.
- Coached, developed and motivated team to achieve revenue goals.
- Directed and coordinated products, services and sales activities.
- Enhanced sales volume through skilled support to both new and inactive customers.
Skills
- Salesforce Management
- Training And Development
- Contract Negotiation
- Coaching And Mentoring
- Sales Leadership And Training
- Relationship Building And Management
- Customer Satisfaction
- Effective Negotiator
- Sales Strategy
Certification
- North Carolina Brokers License
- Certified New Home Sales Professional
Timeline
Business Development Executive - 2-10 Homebuyers Warranty
10.2022 - Current
New Home Sales Consultant - Coldwell Banker Advantage New Homes
09.2019 - 10.2023
Internet Sales Consultant - Taylor Morrison Inc
06.2018 - 04.2019
New Home Sales Consultant - H&H Homes
09.2015 - 05.2017
New Home Sales Consultant - Wonderland Homes
04.2013 - 06.2015
Sales Manager - Toll Brothers
05.2010 - 04.2013
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