Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carolyn Diaz

Port Saint Lucie,FL

Summary

Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Merchandise Reconciliation Associate

Walmart
05.2017 - Current
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Sorted and delivered materials to different work areas and staff.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.

Zone Merchandise Supervisor

Walmart
06.2012 - 11.2017
  • Managed all general orders and special assignments for business.
  • Monitored ad signboards for department and cleaned displays daily.
  • Prepared and supervised various budgetary plans in assigned region.
  • Coordinated with customers and designed various store décor plans and provided upgrades.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.

Claims Supervisor

Walmart
06.2004 - 07.2012
  • Monitored team performance, enforcing compliance with corporate claims processes and procedures.
  • Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
  • Optimized case management with establishment of best practices.
  • Determined proper course of action for claims processing.
  • Documented and communicated timely claims information while supporting accurate outcomes.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.

Education

No Degree - General Studies

Miguel Melendez Munoz
Cayey, Puerto Rico
05.1993

Skills

  • Invoice and Manifest Review
  • Microsoft Office
  • Electronic Top Loading Balances
  • Storage and Supply Management
  • Handling Materials
  • Inventory Monitoring and Management
  • Damage Identification and Reporting

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Merchandise Reconciliation Associate

Walmart
05.2017 - Current

Zone Merchandise Supervisor

Walmart
06.2012 - 11.2017

Claims Supervisor

Walmart
06.2004 - 07.2012

No Degree - General Studies

Miguel Melendez Munoz

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Carolyn Diaz