Carolyn Donaway

Regency Management Group Inc. was sold to The Management Trust in 2024, which included a one year transition period of the business and all clients.

• Facilitated transition of all clients, employees, vendors, and contractors to The Management Trust from Regency Management Group.
• Converted all client activity and contracts, including financial data and ongoing management tasks.
• Served as liaison between The Management Trust and property Board of Directors during contract transition.
• Managed existing personnel to maintain staffing levels, supporting client contract conversions.
• Assisted The Management Trust with expansion in Monterey area by securing new client contracts.
• Conducted meetings with vendors and contractors to renegotiate business agreements.

Regency Management Group Inc. was a community association management company providing superior services to select number of community associations; condominiums, townhouses, attached and detached planned unit developments and commercial properties in Monterey County, CA.

Principal/Owner

• As the owner of Regency Management Group Inc., I provided all services necessary to operate a successful small property management business, specializing in community association management in Monterey County, CA.
• Prepared proposals and negotiated contracts with new community associations.
• Reviewed company performance metrics on a regular basis to identify areas for improvement or growth potential for new business clients.
• Resolved conflicts between staff members and customers when necessary.
• Oversaw daily operations of small business including customer service and financial management.
• Managed staff recruitment, hiring, training, and development.
• Advised employees on best practices regarding safety protocols and procedures.
• Developed business plans and strategies to grow small business.
• Analyzed market trends to inform product offerings and pricing decisions.
• Trained, coached and mentored employees to facilitate safety and consistent quality of work.

General Manager/Community Association Manager

• Oversaw and trained a group of community association managers, who provided specialized services to clients.
• Attended Board of Directors meetings and annual membership meetings of all clients. Prepare the meeting minutes for all meetings.
• Prepare annual budgets for clients based on trends of the specific property, and the future major reserve projects. Monitor the financial condition of each property on a monthly basis, report to the Board of Directors, and provide recommendations if needed.
• Prepare monthly financial statements for each client, including the balance sheet, income statement, receivable and payable reports, and bank reconciliations. Provide explanations for any variances to the annual budget, and any extraordinary items.
• Prepare annual reserve project worksheets for the preparation of the annual reserve study. Work with reserve preparers and/or contractors to facilitate an accurate forecasting report.
• Prepare weekly and/or as-needed schedules for any onsite maintenance at each property.
• Ensured compliance with applicable laws and regulations while managing the property.
• Negotiated contracts for services with vendors for services related to the property.
• Prepare specifications, meet with contractors, and review proposals for any major reserve projects. Provide information and recommendations to the Board of Directors for their review and acceptance.

Woodman Development was involved in new commercial and residential developments, commercial and residential property management and real estate sales. I was responsible for the accurate and timely reporting of all financial statements, for 20 companies, to the owners of the corporation.

• Monthly analysis and reconciliation of balance sheet accounts and profit and loss statements for the corporation and all the companies involved in development projects and real estate.
• Plan and implement annual budgets for the corporation, management companies and the real estate company.
• Plan and implement construction budgets and loan requests for each new project.
• Prepare monthly tenant statements. All day-to-day accounting functions including accounts payable and receivable, cash flow projections and construction draws.
• Human resources; payroll, 401K, health insurance and workers compensation.

General Manager
I was responsible for all aspects of management for a variety of short term rental, long term rental, and non rental homes and condominiums. I also managed three condominium associations and a commercial shopping center. This included scheduling and supervising office staff, reservations, maintenance, housekeeping, and outside contractors.

• Monthly analysis of financial statements, revenue projections and expense forecasts.
• Plan and implement annual budgets for the property management company, associations and the shopping center.
• Promote new business by securing new management contracts from condominium or homeowners in the area.
• Assist in marketing of the company in order to promote and enhance rental business.
• Responsible for the management of three condominium associations and one shopping center.
• Organize all Board of Director meetings including the annual homeowner meetings.
• Reorganized several departments in order to control costs and increase productivity.

Controller
Accurate and timely reporting of all financial statements to executives of Coates, Reid and Waldron and the Board of Directors for two condominium associations.

• Monthly analysis and reconciliation of balance sheet account and profit and loss statements for the corporation and for the condominium associations.
• Plan and implement annual budgets including all revenue and cash flow forecasts for the condominium associations.
• Prepare monthly condominium homeowner statements with all expenses and revenue allocations for all property owners.
• All day-to-day accounting functions including accounts payable and receivable, income audit and cash flow projections.