Summary
Overview
Work History
Skills
Timeline
Generic

Carolyn Ferenczi

Perdido,Alabama

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

12
12
years of professional experience

Work History

Install Coordinator

Estes Heating and Air Conditioning
Theodore, AL
09.2024 - Current
  • Reported project progress, site problems and labor status to supervisors.
  • Delegated work to staff, setting priorities and goals.
  • Drafted reports summarizing findings from installations including any areas needing improvement or changes in process.
  • Scheduled appointments with customers to install requested products or services.
  • Coordinated installation activities with customers to ensure successful completion of projects.
  • Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.

Office Manager

Grayson Air Conditioning
Mobile, AL
01.2019 - 05.2024
  • Supervised staff members, organized schedules and delegated tasks.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

Assistant Manager

Golden Corral Buffet and Grill
Mobile, AL
05.2015 - 12.2018
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Supervised daily operations including scheduling shifts, assigning duties.

Medical Office Assistant

Physicians Pain
Mobile, AL, AL
03.2013 - 03.2015
  • Greeted patients and visitors in a professional and friendly manner.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Collected payments from patients for services rendered.
  • Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.

Skills

  • Efficient Data Input
  • Order Fulfillment
  • Database Management
  • Customer Outreach
  • Proficient in Outlook Tools
  • Microsoft Excel
  • Client relations
  • Work order processing

Timeline

Install Coordinator

Estes Heating and Air Conditioning
09.2024 - Current

Office Manager

Grayson Air Conditioning
01.2019 - 05.2024

Assistant Manager

Golden Corral Buffet and Grill
05.2015 - 12.2018

Medical Office Assistant

Physicians Pain
03.2013 - 03.2015

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Carolyn Ferenczi