Carolyn Filpula
Moultonborough,NH
Summary
Dynamic Administrative Assistant with proven expertise in administrative operations and customer relations honed at At The Lake Vacation Rentals. Skilled in research, scheduling, and conflict resolution, demonstrating a professional and mature approach. Excelled in enhancing client satisfaction and streamlining property management processes for efficiency.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
At The Lake Vacation Rentals
Moulton, NH
06.2021 - Current
- Duties include front desk support, administrative support to rental agents, and providing excellent customer service both in person and on the telephone.
- Provide guests with support prior to and after check-in to rental properties.
- Assist rental agents with conflict resolution
Property Management & Housecleaning Services
Self Employed Services
Moultonborough, NH
02.1997 - Current
- Provide year-round and/or seasonal property checks for homeowners & report to owners
- Coordinate with vendors to maintain properties during winter months
- Provide housecleaning services for both year-round and seasonal properties
Education
Real Estate License
NH Real Estate License
Concord, NH09-2021
Associate of Science - Legal Secretarial
Champlain College
Burlington, VT05-1984
Skills
- Research
- Letter preparation
- Filing
- Scheduling
- Administrative operations
- Typing proficiency
- Proofreading
- Professional and mature
- Customer and client relations
Timeline
Administrative Assistant
At The Lake Vacation Rentals
06.2021 - Current
Property Management & Housecleaning Services
Self Employed Services
02.1997 - Current
Real Estate License
NH Real Estate License
Associate of Science - Legal Secretarial
Champlain College
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