Carolyn Foley
Glencoe,MN
Summary
Proficient and hardworking Transportation professional. Current Minnesota license with clean driving record. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Transit Bus Operator/ State Certified Third Party
Schmitty & Sons
09.2016 - Current
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
- Maintained clean and neat shuttle for passenger comfort.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed company policies and procedures and maintained compliance with standards.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Inspected bus for any mechanical issues before departure.
- Aided passengers with disabilities or special needs.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Diffused potential passenger disputes with fairness and professionalism.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Transit Bus Operator/Crew Trainer and Scheduling
First Transit
05.2013 - 09.2016
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
- Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
- Contributed to continuous improvement efforts by participating in training sessions, workshops, or seminars relevant to the transit industry.
- Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
- Collaborated with fellow operators to optimize schedules and reduce gaps in service coverage.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
- Maintained clean and neat shuttle for passenger comfort.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Followed company policies and procedures and maintained compliance with standards.
Education
GED -
Skills
- Safe Driving
- Accident reporting
- Defensive Driving
- Vehicle Inspection
- Wheelchair securement
- Route Navigation
- Adaptive Decision Making
- Passenger Assistance
- Traffic laws compliance
- Emergency Procedures
- Inclement weather driving
- Clean Driving Record
- Communication and Interpersonal Skills
- Accident Avoidance
- Commercial Drivers License CDL
- Passenger Interaction
- Vehicle inspections
- Traffic Laws and Regulations
Timeline
Transit Bus Operator/ State Certified Third Party - Schmitty & Sons
09.2016 - Current
Transit Bus Operator/Crew Trainer and Scheduling - First Transit
05.2013 - 09.2016
Rosemount Senior High School - GED,
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