Carolyn Girgis

In my role, I take on various responsibilities to ensure guests have a great dining experience. As a server, I handle taking orders, serving food and drinks, and checking in with guests to make sure they're satisfied. I also assist as a host by welcoming and seating guests, managing reservations, and keeping the seating chart organized. Additionally, I help deliver food to tables quickly and accurately and prepare takeout orders with care. I stay adaptable and support my team wherever needed to keep things running smoothly and ensure every guest feels valued.

As a Beauty Advisor at Sephora, I’m passionate about helping customers find the perfect products for their needs. I greet customers, offer personalized product recommendations, and demonstrate how to use products to achieve the best results. I stay up to date on the latest beauty trends and product launches, ensuring I can provide the most accurate advice. I also help maintain the store’s appearance, assist with inventory, and work toward team and sales goals. My role is all about creating a positive and enjoyable shopping experience for every guest.

As a host, my primary responsibility is to create a welcoming experience for guests from the moment they arrive. I greet and seat guests, manage reservations, and maintain an organized seating flow to ensure the dining area runs smoothly. Additionally, I assist with cleaning tables to keep the dining area presentable and handle takeout orders, ensuring accuracy and prompt service. My role is all about providing excellent service and ensuring a positive first impression for every guest.

I began my career as a cashier at the age of 15, where I developed strong customer service and cash handling skills. Over time, I was promoted to Team Lead for ShopRite from Home, where I took on additional responsibilities, including organizing and processing customer orders, handling returns, managing phone inquiries, and ensuring a smooth workflow by assigning tasks to employees. This role allowed me to enhance my leadership, organizational, and problem-solving skills while supporting both the team and the customers efficiently.