Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Carolyn Gordon

Customer Service Specialist
Antioch,TN

Summary

Dynamic machine operator and trainer with a strong work ethic at Bridgestone Americas, skilled in machinery operation and quality control. Enhanced operational efficiency through process improvements, while fostering a knowledgeable workforce. Committed to safety compliance and effective communication, ensuring high-quality production and team collaboration.

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Machine Operator/Trainer

Bridgestone Americas
04.1996 - 07.2025
  • Operated machinery to manufacture products while adhering to strict safety protocols.
  • Monitored production processes to ensure quality control and compliance with specifications.
  • Collaborated with team members to optimize workflow and enhance operational efficiency.
  • Trained new employees on equipment operation and safety procedures, fostering a knowledgeable workforce.
  • Conducted routine maintenance checks on machines, minimizing downtime and improving reliability.
  • Implemented process improvements that streamlined operations and reduced waste in production line.
  • Supervised daily operations, ensuring adherence to production schedules and resource management.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Elevated team morale and productivity by leading by example and providing support where needed.

ICQC Operator

Borders Group/ Walden Books
03.1990 - 04.1996
  • Operated forklifts to transport materials safely within warehouse environments.
  • Conducted routine inspections of equipment to ensure safety and operational efficiency.
  • Collaborated with team members to optimize loading and unloading processes.
  • Trained new operators on safety protocols and efficient equipment handling techniques.
  • Oversaw inventory organization, maintaining accurate stock levels for seamless operations.
  • Coordinated with shipping and receiving departments to streamline logistics processes.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.

Education

Associate of Applied Science - Early Childhood Education

Nashville State Community College
Nashville, TN
05-2015

High School Diploma -

Maplewood High School
Nashville, TN
05-1983

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Assembly and production
  • Safety compliance
  • Quality control
  • Quality assurance
  • Start up procedures
  • Operational equipment use
  • Complex Problem-solving
  • OSHA
  • Time management
  • Written communication
  • Team building

Certification

  • Adult and Pediatric FirstAid/CPR/AED-BL[Area of certification] Training - [Timeframe]A

Timeline

Machine Operator/Trainer

Bridgestone Americas
04.1996 - 07.2025

ICQC Operator

Borders Group/ Walden Books
03.1990 - 04.1996

Associate of Applied Science - Early Childhood Education

Nashville State Community College

High School Diploma -

Maplewood High School

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