Carolyn Gray
Long Beach,CA
Summary
A hardworking and passionate job seeker with strong computer skills eager to secure an entry-level Calendar Clerk position. I'm highly motivated to support the team in achieving company goals. The ability to handle multiple tasks simultaneously and with accuracy.
Overview
42
42
years of professional experience
Work History
Lieutenant, Public Defender
Los Angeles County Public Defender's Office
11.1990 - 03.2023
- Successfully assisted and supported the case attorney by thoroughly researching case related details and developing strong investigative strategies.
- Improved client outcomes by conducting comprehensive interviews and gathering relevant evidence for their defense.
- Investigative outcomes were successful with negotiating favorable plea deals for clients, reducing sentences and avoiding trial when possible.
- Managed a high caseload effectively, prioritizing cases based on urgency and complexity.
- Worked closely with investigators to uncover new evidence or witness testimony that supported client defense strategies.
- Increased client satisfaction rates by maintaining regular communication with the attorney regarding the case progress and potential outcomes.
- Kept abreast of changing laws and regulations effecting investigative strategies.
Police Officer
Los Angeles Police Department
10.1980 - 05.1988
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Education
Criminal Justice
California State University - Fullerton
Fullerton, CABusiness Management
Long Beach City College
Long Beach, CASkills
- Adaptability and Flexibility
- Interpersonal Skills
- Patience and Perseverance
- Empathy and Compassion
- Lexis-Nexis
- Document Filing
- Investigative Skills
- Staff Supervision
Accomplishments
- Supervised 30-90 staff members.
- Served on Department-wide committees such as the Client Case Management System, the Operations Committee, Strategic Planning Committee and Joint Labor Management Committee.
- Prepared and supervised the preparation of a variety of management and workload reports such as statistical and preliminary budget requests.
- Conducted confidential internal/personnel investigations, and other specialized investigations that resulted in disciplinary action.
- Planned, organized, assigned and evaluated the performance of the Investigation Division.
- Recommended divisional policies and procedures and supervised the installation of approved changes.
- Participated in coordinating the work of the Investigation Division with other divisions, departments and agencies.
- Reviewed and evaluated investigation reports, recommended new investigative procedures and redirected efforts when necessary.
- Knowledge and ability to use computers and related technology efficiently.
Timeline
Lieutenant, Public Defender
Los Angeles County Public Defender's Office
11.1990 - 03.2023
Police Officer
Los Angeles Police Department
10.1980 - 05.1988
Criminal Justice
California State University - Fullerton
Business Management
Long Beach City College
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