Carolyn Gray
North Las Vegas,NV
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Hardworking employee with customer service, multitasking, and time management abilities. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments.
Overview
37
37
years of professional experience
Work History
Legal Secretary II
Clark County Public Defender
Las Vegas, NV
07.2012 - 07.2027
- Composed and revised legal documents, letters, depositions and court documents.
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
- Handled confidential information with discretion and integrity.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Received and disbursed incoming mail.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Processed electronic or physical court filings for attorney's practice.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
- Checked office supplies stock and placed orders to maintain levels.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Proofed documents and submitted to attorneys for review.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated a variety of machinery and tools safely and efficiently.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Administrative Secretary
Clark County Public Defender
Las Vegas, NV
07.2018 - 08.2021
- Set up workshops and meetings by scheduling conference rooms, coordinating catering and preparing supplies.
- Scheduled appointments, managed calendars, and organized events.
- Answered phones, responded to inquiries, and directed calls appropriately.
- Organized and maintained confidential files and records.
- Provided administrative support to executive staff, including scheduling meetings and managing calendars.
- Greeted visitors warmly and provided assistance as needed.
- Drove customer feedback to deliver information to management for corrective action.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Screened applicant resumes to coordinate both phone and in-person interviews.
- Handled mail distribution duties such as sorting out incoming mail or packages for delivery or pickup.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Directed internal and external calls, emails and faxes to designated departments.
- Used computer or voice recorder to compose and transcribe notes and meeting minutes.
- Provided administrative support to the executive team including filing, faxing, photocopying, scanning documents.
- Composed, edited and typed complex memos and reports with job-related software.
- Received and routed incoming calls and correspondence to promote timely communication.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Greeted visitors in a professional manner and provided assistance as needed.
- Prepared agendas for meetings and took minutes.
- Monitored incoming emails and responded accordingly.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Responded to customer issues to provide immediate resolution and improve retention.
- Produced and distributed memos, newsletters, and other forms of communication.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Legal Office Assistant
Clark County District Attorney's Office
Las Vegas, NV
07.1990 - 07.2012
- Handled confidential information with discretion and integrity.
- Arranged case files and maintained records and notebooks.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Acted as liaison between clients, vendors and attorneys.
- Organized client files, created new files, and maintained existing ones.
- Monitored deadlines set by courts or opposing counsels to ensure timely filing of paperwork.
- Redacted confidential information from legal documents on case-by-case basis.
- Proofread all outgoing documents before they were sent out to ensure accuracy.
- Filed pleadings in court systems electronically and maintained electronic filing systems.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Received incoming mail, opened it, sorted it according to attorney names, distributed it accordingly.
- Processed electronic or physical court filings for attorney's practice.
- Filed clients' legal documents in relevant courts for processing.
- Answered phones, took messages, and responded to inquiries from clients or staff members.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
Education
Some College (No Degree) - Criminal Justice
Community College of Southern Nevada
Las Vegas, NVSkills
- Document Organization
- Travel Coordination
- Document Organization
- Inventory Management
- Efficient Calendar Coordination
Accomplishments
- November 2014 Employee of the month
- Effective Leadership
Timeline
Administrative Secretary
Clark County Public Defender
07.2018 - 08.2021
Legal Secretary II
Clark County Public Defender
07.2012 - 07.2027
Legal Office Assistant
Clark County District Attorney's Office
07.1990 - 07.2012
Some College (No Degree) - Criminal Justice
Community College of Southern Nevada
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