Jeranira Reid
Shelby,NC
Summary
Dynamic Patient Care Technician with experience at Faithful Hand Home Healthcare, excelling in vital signs assessment and patient monitoring. Proven ability to enhance service efficiency and foster strong customer relationships. Recognized for meticulous attention to detail and effective communication, ensuring high-quality care and satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Faithful Hand Home healthcare
Gastonia, NC
01.2024 - 05.2025
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient care areas.
- Documented patient information accurately in electronic health records.
- Supported nurses during medical procedures and treatments.
- Followed safety protocols and infection control practices consistently.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Customer Service Cashier
Target
Gastonia, NC
10.2024 - 03.2025
- Processed customer transactions efficiently and accurately using cash register systems.
- Assisted customers with menu selections and answered product-related questions.
- Maintained cleanliness and organization of the front counter and dining area.
- Handled cash, credit, and gift card payments following company procedures.
- Collaborated with team members to ensure smooth service during peak hours.
- Resolved customer complaints promptly to enhance overall satisfaction.
- Prepared accurate orders for customers while ensuring food safety standards were met.
- Greeted customers and provided friendly customer service.
Customer Service Cashier
McAllister's Deli
Gastonia, NC
05.2023 - 07.2023
- Processed customer transactions efficiently and accurately using cash register systems.
- Assisted customers with menu selections and answered product-related questions.
- Maintained cleanliness and organization of the front counter and dining area.
- Handled cash, credit, and gift card payments following company procedures.
- Collaborated with team members to ensure smooth service during peak hours.
- Resolved customer complaints promptly to enhance overall satisfaction.
- Prepared accurate orders for customers while ensuring food safety standards were met.
Customer Service Cashier
SUBWAY®Restaurants
Gastonia, NC
09.2022 - 04.2023
- Processed customer transactions efficiently and accurately using cash register systems.
- Assisted customers with menu selections and answered product-related questions.
- Maintained cleanliness and organization of the front counter and dining area.
- Handled cash, credit, and gift card payments following company procedures.
- Collaborated with team members to ensure smooth service during peak hours.
- Resolved customer complaints promptly to enhance overall satisfaction.
Customer Service Cashier
Chic-Fil-A
Gastonia, NC
12.2021 - 08.2022
- Processed customer transactions efficiently and accurately using cash register systems.
- Assisted customers with menu selections and answered product-related questions.
- Maintained cleanliness and organization of the front counter and dining area.
- Handled cash, credit, and gift card payments following company procedures.
- Resolved customer complaints promptly to enhance overall satisfaction.
Education
High School Diploma -
Hunter Huss High School
1518 Edgefield Ave Gastonia NC06-2024
Skills
- Vital signs assessment
- Patient monitoring
- Customer relationship management
- Team collaboration
- Order accuracy
- Problem solving
- Service efficiency
- Cash handling
- Effective communication
- Attention to detail
- Monitoring patient conditions
- Active listening
Affiliations
- High School, Middle School was cheerleader.
Timeline
Customer Service Cashier
Target
10.2024 - 03.2025
Patient Care Technician
Faithful Hand Home healthcare
01.2024 - 05.2025
Customer Service Cashier
McAllister's Deli
05.2023 - 07.2023
Customer Service Cashier
SUBWAY®Restaurants
09.2022 - 04.2023
Customer Service Cashier
Chic-Fil-A
12.2021 - 08.2022
High School Diploma -
Hunter Huss High School
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