Carolyn Greene
Wanaque,NJ
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Patient-oriented Nurse with 45 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
37
37
years of professional experience
Work History
Registered Nurse-HSC
UnitedHealthcare Community Plan
02.2012 - 08.2020
- Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care
- Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services
- Manage the care plan throughout the continuum of care as a single point of contact
- Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
- Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Clinical Team Manager
Patient Care, Inc. Care Agency
03.2005 - 11.2011
- Enhanced teamwork and collaboration among staff members by implementing regular team meetings,case conferences and open communication channels.
- Streamlined daily operations for increased efficiency with effective scheduling and resource allocation strategies.
- Spearheaded and implemented new projects to expand scope of engagement.
- Monitored and inspected staff processes to eliminate hazards posed for both patients and staff while ensuring continuous compliance with regulations.
- Serve as a liaison with managed care companies in obtaining authorizations.
- Improved patient care by overseeing the daily activities of a clinical team, ensuring adherence to established protocols.
- Conduct timely staff evaluations.
- Monitor and maintain confidential patient and /or agency information in accordance to HIPAA and policies.
- Participate in quality improvement initiatives as well as in recruitment and retention for clinical staff and in weekend and on-call scheduling systems needed.
Education
Associate of Science - Nursing
Felician University
Lodi, NJ05.1985
Skills
- Case Management
- Patient and family advocacy
- Patient Assessments
- Call triaging
- Decision-Making
- Personal care needs
- Staff Supervision
- Appointment Scheduling
- Heartsaver CPR
- Medication Distribution
- Procedure preparations
- Medication and IV administration
- Data Collection
- Medical Supply Management
- Vaccine administration
- Accurate Documentation
- Insulin medication assistance
- Chemotherapy administration
Additional Information
1/1993-11/2005 Oncology Infusion Registered Nurse- Private practice ,Dr A. Ganesan-Clifton NJ
3/1995-3/2005-Hospice Nurse-Patient Care Passaic, NJ
02/1983-02/1995-Staff Nurse- St.Mary's Hospital-Passaic, NJ
08/1978-1983-Licensed Practical Nurse
Timeline
Registered Nurse-HSC
UnitedHealthcare Community Plan
02.2012 - 08.2020
Clinical Team Manager
Patient Care, Inc. Care Agency
03.2005 - 11.2011
Associate of Science - Nursing
Felician University
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