Carolyn Gregory
Martinsburg,WV
Summary
Driven Medical Billing Specialist with a proven track record at Capital Women's Care, adept in HIPAA Compliance and enhancing patient experiences through effective communication. Excelled in minimizing financial barriers and improving care plans, demonstrating exceptional critical thinking and medical coding knowledge. Achieved significant advancements in insurance claim processing and patient billing efficiency.
Overview
23
23
years of professional experience
Work History
Medical Billing Specialist
Capital Womens Care
61 Thomas Johnson Drive, Frederick MD, 25401
05.2001 - Current
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal patient outcomes.
- Facilitated timely resolution of insurance-related matters by coordinating with billing department representatives, ensuring financial access barriers were minimized when possible.
- Assisted physicians in conducting thorough patient assessments, resulting in accurate diagnoses and treatment plans.
- Enhanced patient experience by providing compassionate and efficient medical support services.
Education
Medical Billing Certificate - Medical Insurance Billing
Votech Adult Education
Johnstown04.1994
Skills
- HIPAA Compliance
- Payment posting
- Claim submission
- Insurance Verification
- Patient Billing
- Denial Management
- Medicare and Medicaid process
- Accounts Payable
- Collections Management
- Insurance Billing
- Data Entry
- Medical Billing
- Medicaid and Medicare Knowledge
- ICD-10
- Insurance Claims
- Medical Terminology
- Claims review
- Billing and Collection Procedures
- Critical Thinking
- ICD-10 Proficiency
- Bill payment
- ICD-10 Coding
- Customer Service
- Accounts Receivable
- Medical claims submission
- Medical coding knowledge
- Account Reconciliation
- Patient account analysis
- Multitasking and Organization
- HIPAA Compliance Certification
- Medical terminology expert
- Account Management
- Clerical Support
- Regulatory Compliance
- Medical record security
Timeline
Medical Billing Specialist
Capital Womens Care
05.2001 - Current
Medical Billing Certificate - Medical Insurance Billing
Votech Adult Education