Carolyn Grover
Carolyn's Creations 208 (LLC)
Nampa,FL
1
Certification
22
years of professional experience
Versatile Operations Professional experienced in business coordination, project execution, and cross-functional support. Delivered effective management of complex operations and logistics, driving business continuity in fast-paced environments while fostering collaboration and adapting to changing needs. Developed and implemented targeted training programs that enhance skill acquisition and retention, demonstrating a commitment to community impact.
Experienced with crafting compelling narratives and managing multi-channel communication campaigns. Utilizes strong project management skills to ensure timely and effective communication delivery. Track record of building positive relationships with media and internal stakeholders to enhance brand visibility and engagement.
Work History
Independent Software Developer
7 Months- Identified a critical market gap and autonomously designed, built, and launched an AI-powered application — demonstrating a self-starter mindset and the ability to rapidly master new tools (Python, API integration) with minimal direction.
- Coordinated project deliverables across full software development lifecycle, integrating secure third-party APIs (Etsy, Pinterest, YouTube) to enhance data security and meet performance benchmarks.
- Managed technical documentation and operational tools within Manus development environment, ensuring current and accessible information to support team efficiency.
- Gathered user feedback from maker community, translated insights into actionable product features, and iterated rapidly to align product development with user needs.
Owner & Lead Operator
7 Years 7 Months- Directed business operations for registered LLC, overseeing logistics coordination, vendor negotiation, supply chain management, and financial tracking to establish a robust administrative and operational framework.
- Acted as the sole point of contact for wholesale vendors and clients, building strong relationships and communicating proactively to resolve issues and facilitate seamless execution.
- Managed expense tracking, cost reconciliation, and financial reporting to keep operations running smoothly and within budget.
- Managed expense tracking, cost reconciliation, and financial reporting to ensure smooth operations within budget.
Independent Logistics Contractor — Level 4
2 Years- Achieved and maintained elite Level 4 status through high-volume logistics execution, ensuring strict document verification and consistent performance metric adherence in fast-paced environment.
- Navigated proprietary routing software to autonomously manage complex, time-sensitive operations, anticipating needs and proactively solving problems.
- Adapted to shifting priorities and operational changes, delivering results while managing ambiguity and upholding quality standards.
Head Internet Sales Manager | Lead Supervisor
11 Years- Led team of 6 in Internet Sales department, overseeing daily operations, monitoring performance, and enforcing accountability standards to enhance team effectiveness.
- Supervised a team of 6 employees as Lead Supervisor of the Internet Sales department, overseeing daily operations, monitoring individual performance, and maintaining accountability standards across the team.
- Designed and delivered comprehensive onboarding and training programs for all new department employees, accelerating ramp-up time and ensuring consistent adherence to processes, compliance standards, and CRM best practices.
- Coordinated with dealership management to align vehicle orders with inventory procurement based on customer demand and sales pipeline forecasts, optimizing resource allocation.
- Administered and managed the department's automated email response system, configuring workflows, maintaining accuracy, and ensuring timely, professional client communications at scale.
- Produced weekly performance reports for management, highlighting key metrics and insights to inform decision-making and support continuous process improvement.
- Mastered complex CRM software to manage the complete sales pipeline, ensuring all data entry, documentation, and reporting met strict compliance standards in a medium-to-large organization.
Education
HTML Certification - HTML
SEO Certificate - SEO
Google Ads Apps Certification - Computer And Information Systems
Google Ads Video Certification - Computer And Information Systems
Skills
Python (v3.12)
API Integrations
Machine Learning Tools
Web Development
Microsoft Office
SharePoint
CRM Systems
Agile Project Management
Business coordination
Vendor Management
Stakeholder Partnership
Cross-functional collaboration
Remote collaboration
Remote operations
Calendar management
Process support
Continuity coordination
Problem-solving
Attention to detail
Deadline-driven
Adaptability
Fast learner
Written communication
Object-oriented programming
Project coordination
Proficient in HTML
Product management
Mobile application development
Programming
Marketing
Customer service
Customer retention
Scheduling
Contract negotiation expertise
Growth strategy implementation
Sales strategy development
Sales management
Business launch
Business development
Verbal and written communication
Accomplishments
- Served as Programmer of Wreath Collaborations App
Certification
- Manufacturer Certifications 2013–2022 — Annual certs: GMC, Cadillac, Buick, Hummer, Chevrolet & Kia
- Google Career Certificates Completed — Digital tools, productivity software & data management
ADDITIONAL EXPERIENCE
Emergency Medical Technician 2001 – 2006 Delivered critical care in high-stress environments, demonstrating deep commitment to serving communities and supporting people.
Timeline
Independent Software Developer
Wreath Collaborations
01.2026 - CurrentRead More
Independent Logistics Contractor — Level 4
Amazon
01.2024 - 01.2026Read More
Owner & Lead Operator
Carolyn's Creations 208 (LLC)
01.2019 - CurrentRead More
Head Internet Sales Manager | Lead Supervisor
Edmark Superstore
01.2005 - 01.2016Read More
Study Section
HTML Certification from HTML
Read More
Great Learning Online
SEO Certificate from SEO
Read More
Google Skillshop Online
Google Ads Apps Certification from Computer And Information Systems
Read More
Google Skillshop
Google Ads Video Certification from Computer And Information Systems
Read More