Carolyn Hamer-Smith
Lakeview,NC
Summary
Dynamic Christian Counselor with a strong work ethic and proven success at New Direction Outreach Ministry, enhancing client mental health through tailored treatment plans and effective group therapy. Skilled in pastoral counseling and conflict resolution, I fostered community support and improved communication, ensuring clients received compassionate care during challenging times.
Christian counseling professional equipped to bring compassion, empathy, and results-driven approach to this role. Background includes providing emotional and spiritual support, coupled with strong communication and conflict resolution skills. Known for effective team collaboration, adaptability, and consistently achieving positive outcomes in dynamic environments. Recognized for listening, problem-solving, and maintaining high ethical standards.
Overview
20
20
years of professional experience
Work History
Christian Counselor
New Direction Outreach Ministry
01.2007 - Current
- Promoted self-care among clients by teaching stress management techniques rooted in Christian faith practices.
- Developed personalized treatment plans for clients, resulting in improved mental health and spiritual growth.
- Evaluated the effectiveness of counseling programs and adapted strategies to meet client needs and improve service delivery.
- Led group therapy sessions to foster a supportive community and enhance individual healing processes.
- Help Provided pastoral care during times of loss or grief while offering empathy-filled guidance through difficult transitions.
- Assisted families in navigating conflict resolution strategies, leading to improved communication and stronger relationships.
- Collaborated with pastors and church leadership to develop targeted interventions for congregants in need of counseling support.
Tax Preparer/Office Manager
Jackson Hewitt
11.2005 - 09.2010
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Education
Christian Counseling
Liberty University
Lynchburg, VA05-2025
Skills
- Willingness to learn
- Strong work ethic
- Pastoral counseling
- Teamwork
- Problem-solving
- Attention to detail
- Excellent communication
Timeline
Christian Counselor
New Direction Outreach Ministry
01.2007 - Current
Tax Preparer/Office Manager
Jackson Hewitt
11.2005 - 09.2010
Christian Counseling
Liberty University
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