My additional interests are:
- Cooking
- I participate in low-impact exercises to strengthen core muscles
- Dancing
- Reading
- Shopping
- Music
- Cars
Carolyn Hawthorne
Los Angeles,CA
Summary
Proven Office Technician with a track record of enhancing efficiency at LAUSD by adeptly managing multiple tasks and delivering exceptional customer service. Excelled in fast-paced environments, demonstrating strong organizational skills and professional telephone etiquette. Achieved consistent service levels during peak periods, showcasing outstanding multitasking efficiency and teamwork capabilities.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
36
36
years of professional experience
Work History
Office Technician
Los Angeles Unified School District, LAUSD
08.1979 - 07.2015
- Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
- Managed front desk operations, providing exceptional customer service to clients and visitors.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled incoming calls professionally, directing callers to appropriate personnel or taking detailed messages as needed.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Mail Handler Assistant, Christmas Casual
United States Postal Service, USPS
10.1993 - 01.1998
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and fast-paced environment.
- Maintained clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
Education
No Degree - Musicology
Ashworth College.edu/James Madison High School
Norcross, GA06-2026
Skills
- Strong organizational skills
- Multitasking efficiency
- Professional telephone etiquette
- File organization
- Teamwork
- Customer service
- Time management
- Document typing and formatting
Interests
Timeline
Mail Handler Assistant, Christmas Casual
United States Postal Service, USPS
10.1993 - 01.1998
Office Technician
Los Angeles Unified School District, LAUSD
08.1979 - 07.2015
No Degree - Musicology
Ashworth College.edu/James Madison High School
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