Carolyn Hayes
Orlando,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Skilled in working under pressure and adapting to new situations and challenges.
Overview
20
20
years of professional experience
Work History
Stay at Home Mom
Self-employeed
Orlando, FL
07.2014 - Current
- Organized and planned family vacations and events, including birthdays, reunions, graduations, and weddings.
- Managed household and family responsibilities, including childcare, housekeeping, cooking, etc.
- Facilitate activities and manage household schedules.
- Developed and managed household budget for five people.
Assistant Store Manager
VF Outlet
Orlando, FL
03.2012 - 07.2014
- Recruited, interviewed, and trained new sales associates.
- Coached and developed sales associates into a high-performance team.
- Planned and managed 'special events' to support and drive business.
- Collaborated with partners on ways to improve business results.
- Excelled at guest service and problem-solving.
- Merchandised inventory to maximize sales.
- Analyzed sales reports to identify and solve business challenges.
Merchandise Team Lead
Macy's
Orlando, FL
04.2010 - 03.2012
- Assist customers and providing excellent service.
- Training and coaching sales and support associates on company standards.
- Developing support associates into a high performing team to promote sales.
- Delegating and following up on daily tasks to ensure the highest level of productivity.
- Partnering with store and district management on business challenges and successes.
- Maintaining safety and accessibility standards through-out store.
Lead Hostess
Yak & Yeti Restaurant
Orlando, FL
05.2009 - 06.2010
- Greeted and welcomed guests
- Quoted wait times
- Assigned tables
- Ensured table turn was steady and efficient
Sales Manager/Sales Associate
Macy's
Orlando, FL
04.2004 - 02.2009
Education
Certification - Floral Design
Floral Design Institute
Skills
- Remote Office AvailabilityFriendly, Positive Attitude
- Flexible and Adaptable
- Multitasking
- Detail oriented
- Problem-Solving
- Microsoft Office, Excel, Word, Powerpoint
- Typing 65 WPM
- Decision-Making
- Organization and Time Management
- Retail Operations
- Leadership
- Scheduling knowledge
- Visual Merchandising
Affiliations
- event and vacation planning
- floral design
- Cricut crafting
- Dance costume rhinestoning and design
References
References available upon request.
Timeline
Stay at Home Mom
Self-employeed
07.2014 - Current
Assistant Store Manager
VF Outlet
03.2012 - 07.2014
Merchandise Team Lead
Macy's
04.2010 - 03.2012
Lead Hostess
Yak & Yeti Restaurant
05.2009 - 06.2010
Sales Manager/Sales Associate
Macy's
04.2004 - 02.2009
Certification - Floral Design
Floral Design Institute
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