Summary
Overview
Work History
Education
Skills
Timeline
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Carolyn Henkel

Milford,MA

Summary

Safety-conscious School Bus Driver with 17 years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results. Careful School Bus Driver attentive to road rules, school schedules and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior. Well-regarded driver offers clean driving history and strong safety record. Gets along well with students, bus monitors and teachers. Compassionate with students and great at resolving conflicts. Keeps bus clean and well-maintained with daily care.

Overview

40
40
years of professional experience

Work History

School Bus Driver

Vendetti Motors
09.2006 - Current
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Maintained CDL driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Communicated information to parents to promote good communication and transparency.

Pharmacy Clerk

CVS Pharmacy
01.2003 - 06.2007
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Confirmed customer information and insurance eligibility for prescriptions.
  • Stocked shelves with medications and other pharmacy items for consistent availability.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Counted and labeled prescriptions with correct item and quantity.
  • Filled and dispensed medication prescriptions accurately as ordered by physicians.
  • Greeted customers at counter and provided excellent customer service.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.

Sales Manager

Tupperware
01.2000 - 01.2003
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.

Hair Stylist

Fantastic Sams
01.1991 - 07.1992
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Worked with men, women and children to complete [Service] on daily basis.

Sargeant

US Air Force
07.1983 - 09.1987
  • Created and updated records and files to maintain document compliance.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Handled incoming and outgoing mail.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Conducted research to assist with routine tasks and special projects.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.

Education

Associate of Arts - Liberal Arts And Sciences

St. Leo College
Tampa, FL
06.1985

Skills

  • DOT Inspections
  • Personal Grooming
  • Effective Communication Skills
  • Traffic Law Compliance
  • Emergency Evacuation
  • Two-Way Radio Operation
  • Safety Techniques
  • DOT Requirements
  • School District Compliance
  • School Bus Policies
  • Local Traffic Laws
  • Pre- and Post-Trip Inspections
  • Student Interaction
  • Local and State Regulations
  • Commercial Drivers License (CDL)
  • Lifting Up to 50 Lbs
  • Emergency Exit Door Operation

Timeline

School Bus Driver

Vendetti Motors
09.2006 - Current

Pharmacy Clerk

CVS Pharmacy
01.2003 - 06.2007

Sales Manager

Tupperware
01.2000 - 01.2003

Hair Stylist

Fantastic Sams
01.1991 - 07.1992

Sargeant

US Air Force
07.1983 - 09.1987

Associate of Arts - Liberal Arts And Sciences

St. Leo College

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Carolyn Henkel