Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carolyn Hester

Pascagoula,MS

Summary

Proven track record in customer service and cash handling, demonstrated at Hancock Bank and other roles. Excelled in teamwork and communication, significantly improving staff performance and operational efficiency. Achieved high accuracy in financial transactions, showcasing dedication and proficiency in both hard and soft skills.

Overview

28
28
years of professional experience

Work History

Caregiver for Relative

Family Member
12.2023 - 10.2024
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Cashier

Greer's CashSaver
04.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Developed positive relations with customers and staff.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.

Lead Sales Key Holder

Dollar General
08.2021 - 10.2022
  • Managed daily cash handling procedures accurately while maintaining strict adherence to loss prevention guidelines.
  • Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits and delegating daily tasks to 2 employees.
  • Operated POS system to total purchases and receive and process cash and credit payments.
  • Collaborated with fellow Key Holders and Sales Associates to create a positive work environment focused on teamwork and achieving goals.

Office Clerk

Carr-Hamilton Specialists
01.2018 - 05.2021
  • Responded to inquiries from callers seeking information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Edited and proofread documents for accuracy and completeness.

Cashier

Walmart
08.2017 - 08.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.

Teller IV

Hancock Bank
04.2007 - 08.2010
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Issued travelers checks, money orders and exchange of foreign currency.
  • Complied with all operational, security and dual control policies.
  • Assisting with daily operations and servicing of ATM.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Office Clerk

Wayne Lee's Grocery and Market
01.1997 - 11.2005
  • Maintained accurate cash drawer through diligent counting and organization of currency.
  • Issued money orders, stamps and performed Western Union Services.
  • Check Cashing
  • Entered store's weekly sales ad and prepared markdown reports.

Education

Business Management

Mississippi Gulf Coast Community College
Gautier, MS

Skills

  • Customer Service
  • Cash Handling
  • Teamwork
  • Communication
  • Respectful and Compassionate

Timeline

Caregiver for Relative

Family Member
12.2023 - 10.2024

Cashier

Greer's CashSaver
04.2023 - 12.2023

Lead Sales Key Holder

Dollar General
08.2021 - 10.2022

Office Clerk

Carr-Hamilton Specialists
01.2018 - 05.2021

Cashier

Walmart
08.2017 - 08.2017

Teller IV

Hancock Bank
04.2007 - 08.2010

Office Clerk

Wayne Lee's Grocery and Market
01.1997 - 11.2005

Business Management

Mississippi Gulf Coast Community College

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Carolyn Hester