Carolyn Hyde
Lakeland,FL
Summary
Equipment Mechanic with a proven track record at Sunbelt Rentals, excelling in diagnosing mechanical issues and enhancing equipment efficiency through preventive maintenance. Recognized for exceptional problem-solving abilities and customer service, I effectively reduced machinery downtime while maintaining meticulous records and collaborating with teams to achieve operational excellence. Also I'm experienced in retail and have great customer service skills, including providing the customer with excellent experience.
Overview
10
10
years of professional experience
Work History
Equipment Mechanic
Sunbelt Rentals
Lakeland, FL
03.2023 - Current
- Contributed to team success with strong problem-solving skills in diagnosing mechanical malfunctions.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Optimized equipment performance, conducting routine diagnostics and calibrations.
- Maximized machine longevity with meticulous maintenance schedules and detailed record keeping.
- Ordered, modified and fabricated parts to complete repairs.
- Increased productivity through expert diagnosis and repair of faulty machinery components.
- Performed weekly inspections of 2 stroke engine equipment.
- Conducted general maintenance procedures on schedule.
- Estimated repair time and costs and recommended outside contractors for certain work.
- Provided exceptional customer service, addressing client concerns regarding equipment operation and maintenance.
- Maintained accurate records of equipment maintenance, ensuring proper documentation for compliance purposes.
- Collaborated with team members to complete complex repairs in a timely manner.
- Exceeded quality standards, adhering to strict guidelines during all repair processes.
- Adapted quickly to new technology advancements, staying current with industry trends in equipment mechanics.
- Reduced machinery downtime by promptly troubleshooting and resolving mechanical issues.
- Removed worn or faulty components for replacement or repair.
- Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
- Selected hand tools, power tools and precision measuring instruments according to task requirements.
- Reassembled and tested equipment after repairs to verify function and performance.
- Repaired machinery and equipment according to manufacturer specifications.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services.
Hunting and Gun Sales Associate
Bass Pro Shops
Brandon, FL
01.2015 - 05.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Durant High School
Lithia, FL2012
Skills
- Ordering parts
- Diagnosing problems
- Completing repairs
- Troubleshooting systems
- Filtration systems
- Equipment diagnostics
- Fuel systems
- Battery maintenance
- Clutch repair
- Preventive Maintenance
- Lubrication techniques
- Mechanical aptitude
- Fluid analysis
- Forklift training
- Repairing hydraulics
- Hand and power tools
- Parts replacement
- Engine repair
- Machine operation
- Safety processes
- Tire changing
- Repair work
- Parts cleaning
- Recordkeeping
- Test equipment
- Teamwork
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Adaptability and flexibility
- Effective communication
- Stocking and receiving
- Product placement
- Register work
Timeline
Equipment Mechanic
Sunbelt Rentals
03.2023 - Current
Hunting and Gun Sales Associate
Bass Pro Shops
01.2015 - 05.2018
Durant High School