Carolyn Isaacs

Marten Associates, formerly a division of MPI, split of as an independent agency in January 2025. Still managed by Owner, Brandon Marten, new co-owner brought in at that time. Otherwise, same team, same customer base.

• Managed client relationships to ensure satisfaction and retention.
• Attended trade shows and conferences as a representative of the company.
• Presented product features and advantages to potential customers during sales meetings.
• Participated in brainstorming sessions to develop new ideas for business development initiatives.
• Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.
• Conducted regular business reviews with clients to understand their needs and align products and services accordingly.

• Analyzed client needs to develop tailored consulting strategies.
• Facilitated workshops to enhance team collaboration and communication skills.
• Collaborated with stakeholders to define project requirements and objectives.
• Collaborated with clients to develop action plans to address specific challenges and objectives.
• Set specific goals for projects to measure progress and evaluate end results.

• Assisted customers in selecting jewelry and understanding product features.
• Maintained store displays, ensuring inventory was organized and visually appealing.
• Processed transactions accurately using point-of-sale systems and cash registers.
• Conducted regular inventory checks to maintain stock levels and minimize loss.
• Upsold additional items based on customer interests and needs.
• Met or exceeded sales goals

• Developed relationships with potential clients to understand their needs for case management software.
• Conducted product presentations to educate local, county and state judicial agencies on features and benefits.
• Managed territory accounts by tracking sales and customer interactions effectively.
• Organized trade shows and events to showcase products and engage potential customers.
• Developed and implemented sales strategies to increase territory revenue.
• Developed relationships with key decision makers at target accounts.
• Delivered presentations at client meetings, showcasing company offerings in a professional manner.
• Negotiated contracts with customers to ensure favorable terms for both parties.
• Offered exceptional post-sale support to ensure seamless product implementation and customer satisfaction.
• Tracked sales performance metrics and reported results to senior management regularly.
• Worked closely with other departments such as operations, logistics, finance.
• Qualified and responded to RFPs as they became available.
• Met and exceeded quarterly and annual sales targets consistently.

• Assisted customers in selecting jewelry and understanding product features.
• Maintained store displays, ensuring inventory was organized and visually appealing.
• Processed transactions accurately using point-of-sale systems and cash registers.
• Conducted regular inventory checks to maintain stock levels and minimize loss.
• Helped customers find specific products, answered questions, and offered product advice.
• Upsold additional items based on customer interests and needs.
• Met or exceeded monthly sales quota.

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