Carolyn Jackson
Miami
Summary
Detail-oriented with strong technical skills and the ability to learn concepts quickly and well versed in customer service. Offers solid critical thinking and communication skills.
Overview
8
8
years of professional experience
Work History
Assistant Leader
Amscot - The Money Superstore
01.2024 - Current
- Earned trust of others through open, honest communication and reliable follow-through.
- Maintained confidentiality of company information.
- Coordinated and supervised staff and continuously evaluated performance.
- Arranged development and delivery of updated training for staff.
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
Packer
Jackson Memorial Hospital
09.2022 - 01.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
Cashier
Publix
08.2020 - 01.2023
- Answered customers' questions and addressed problems and complaints in person and via phone
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Helped customers select products that best fit their personal needs
- Maintained visually appealing and effective displays for the entire store
- Educated customers on product and service offerings
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
- Built and maintained effective relationships with peers and upper management
- Informed customers about all product lines and services offered by the company
- Processed all sales transactions accurately and in a timely fashion
Cashier
Target
10.2016 - 08.2019
- Greeting customers, while always keeping smile on my face
- Promoting excellent customer service in person
- Opened and closed the store, which included counting cash drawers and making register deposits
- Balanced the needs of multiple customers simultaneously in a fast-paced food environment
Education
High School Diploma - undefined
Miami Dade College
04.2016
Skills
- Cash handling accuracy
- Organized
- Detail-oriented
- Strong communication skills
- Patient
- Teamwork
- Time management
- Problem-solving abilities
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Active listening
- Adaptability and flexibility
- Goal setting
- Professionalism
- Continuous improvement
- Quality assurance
Accomplishments
- Throughout my career, I have consistently worked hard and strived to be the best I can be in every role. I have always been committed to contributing to the success of the company and have embraced change and opportunities to learn and grow.
Timeline
Assistant Leader
Amscot - The Money Superstore
01.2024 - Current
Packer
Jackson Memorial Hospital
09.2022 - 01.2024
Cashier
Publix
08.2020 - 01.2023
Cashier
Target
10.2016 - 08.2019
High School Diploma - undefined
Miami Dade College
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