Carolyn Jackson
West Covina,CA
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
1
1
year of professional experience
Work History
Front Desk Concierge
Century 21
Pasadena, CA
02.2024 - 01.2025
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered telephone calls in a professional manner and directed calls to appropriate personnel.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Education
Associate of Science - Business Administration And Management
Pasadena City College
Pasadena, CA01-2011
Skills
- Concierge services
- Calendar management
- Guest relations
References
References available upon request.
Timeline
Front Desk Concierge
Century 21
02.2024 - 01.2025
Associate of Science - Business Administration And Management
Pasadena City College
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