Carolyn Jenkins
Neeses,South Carolina
Summary
Goal-oriented Food Service Director with demonstrated success in food service, including workforce planning, sales leadership and team oversight. Disciplined, motivated and talented team director with firm grasp of business operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Service Director
Aladdin Food Service
Charlotte, NC
08.2016 - 12.2023
- Maintained records of food inventory, supplies, and equipment.
- Conducted weekly employee meetings to discuss performance issues and training opportunities.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Trained new employees to perform duties.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Implemented cost-saving initiatives such as reducing waste and utilizing leftovers effectively.
- Monitored actions of staff and customers to uphold health and safety standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Planned menus in collaboration with chefs and other personnel.
- Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Worked closely with other departments within the organization to ensure smooth delivery of services.
Assistant Manager
Orangeburg Consolidated School District
Cordova, SC
02.2013 - 08.2016
- Created reports on sales trends, inventory levels, and financial data.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Supervised daily operations including scheduling shifts, assigning duties.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Served as a liaison between staff members and senior management personnel.
- Completed day-to-day duties accurately and efficiently.
- Monitored employee attendance records, timekeeping, and payroll information.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Hunter-Kinard Tyler HS
Neeses, SC05-1985
Skills
- Staff Leadership
- Process Updates
- Critical Thinking
- Cost Controls
- POS Terminal Operation
- Profit and Loss
- Workflow Planning
- Calm and Pleasant Demeanor
- Menu Pricing and Writing
- Inventory Management Software
- Customer Service
- Operations Management
- Business Leadership
- Strategic Planning
- Event Coordination
- Money Handling
Certification
- Serv safe certified
References
References available upon request.
Timeline
Food Service Director
Aladdin Food Service
08.2016 - 12.2023
Assistant Manager
Orangeburg Consolidated School District
02.2013 - 08.2016
High School Diploma -
Hunter-Kinard Tyler HS
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