CAROLYN J. MOSS-SCHIRRMACHER
Brandenburg
Summary
Compassionate Transition Counselor with broad experience in assisting individuals undergoing life transitions. Specialize in developing personalized plans that address emotional, physical and logistical challenges associated with major changes. Strong interpersonal skills aid in creating comfortable environments for open communication and collaboration. Have made significant impact in previous roles by improving client outcomes through tailored counseling strategies.
Overview
14
14
years of professional experience
Work History
Transition Counselor
Wisdom Tree Technologies
Murray
05.2025 - Current
- Delivered individualized counseling to empower clients in navigating successful transitions.
- Guided clients in crafting tailored resumes and preparing for interviews to enhance job readiness.
- Developed personalized plans to address clients' needs and goals effectively.
- Tracked client progress and modified plans to ensure alignment with clients' evolving needs.
- Maintained accurate records of client interactions and progress assessments.
Transition Assistance Counselor
MKS2, Inverness Technologies
Ft Knox
01.2016 - 04.2025
- Provided career counseling and job search assistance to transitioning service members, resulting in a 50% job placement rate within 6 months
- Coordinated DOL Employment Workshops and VA Benefits and Services Briefings to enhance service member awareness of available resources.
- Provided administrative support in planning and scheduling TAP-related events to facilitate smooth transitions for service members.
- Exercise logic and reasoning to define problems, establish facts and draw valid conclusions; make decisions that support the organization objectives and goals.
- Assisted veterans and spouses in accessing relevant resources, such as VA and state employment services.
- Utilized a variety of counseling techniques, including motivational interviewing and career assessments, to empower service members.
- Champions the organization and advocates solutions in the overall company’s best interest.
- Fostered organizational change initiatives to align with evolving needs of transitioning service members.
- Effectively managed high-volume customer interaction, handling inquiries and resolving issues in a timely and efficient manner.
- 9 years of classroom experience in presenting DoD requirements to service members.
- Manage a workload of over 200 service members transitioning from the military.
- Completed at least 5 individual client transition CAPSTONE per week within the assigned populace.
- Trouble shoots complex technical issues, accurately diagnosing problems and implementing effective solutions.
- Familiar with the specific requirements and challenges faced by veterans in various industries.
- Received letters of commendation from commanders and sergeant major coin for exceptional customer service.
- Appointed as the second-in-command to the Contractor Installation Manager.
- Silver-Star, SERCO Contracting
Senior Human Resource Manager
US Army, Human Resources Command
Ft Knox
01.2012 - 01.2013
- Supervised six human resources career managers, providing training and coaching to ensure timely achievement of performance objectives.
- Managed over 8900 enlisted personnel during reassignments and relocations.
- Organized personnel tracking system and established action timelines, resulting in 75% increase in meeting management's resource goals.
- Recommended innovative policies and procedures that enhanced organizational efficiency and improved work performance.
- Evaluated completed work for compliance with current policies and governing regulations.
- Ability to work both cooperatively and independently in a fast-paced, ever-changing high priority environment.
Education
Academy Certified Resume Development Strategist
Resume Writing Academy
01.2024
Master of Science - Strategic Leadership
New England College
Henniker, NH01.2015
Human Resources and Operations -
US Army Worldwide
01.2013
Skills
- Research and Analysis
- Strategic Planning
- Administrative Management
- Equal Opportunity
- Safety/Risk Assessment
- Staffing Techniques
- Digital Literacy
- Problem-Solving
- Communication skills
- Presentation Skills
- Customer Service
- People Skills
- Active Listening
- Adaptability
- Creative Thinking
- Resume assistance
Security Clearance
Department of Defense Security Clearance
Timeline
Transition Counselor
Wisdom Tree Technologies
05.2025 - Current
Transition Assistance Counselor
MKS2, Inverness Technologies
01.2016 - 04.2025
Senior Human Resource Manager
US Army, Human Resources Command
01.2012 - 01.2013
Academy Certified Resume Development Strategist
Resume Writing Academy
Master of Science - Strategic Leadership
New England College
Human Resources and Operations -
US Army Worldwide