Carolyn Jones
Fort Pierce,FL
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caretaker/Assistant
PopaPal
05.2022 - Current
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Enhanced community safety through regular property inspections and timely reporting of potential hazards.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Ran errands for patients, did shopping, and picked up other necessities.
- Scheduled and accompanied clients to medical appointments.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased customer service success rates by quickly resolving issues.
- Completed daily logs for management review.
CNA Private Duty
Patricia Dome
07.2023 - 12.2024
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Educated patients and family members on best home care practices for healing and recovery.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Delivered high-quality care to [Type] patients in hospital facility.
Home Health CNA
Elder Home Care Service
09.2022 - 07.2023
- Enhanced patient comfort by providing compassionate and attentive care.
- Ensured timely medication administration for improved patient health outcomes.
- Conducted regular vital signs checks, monitoring patients'' conditions and reporting any changes to medical staff.
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Fostered a positive environment for patients and their families by offering emotional support and encouragement during challenging times.
- Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
- Managed wound care by ensuring timely dressing changes and following infection control protocols for optimal healing outcomes.
- Facilitated communication between patients, families, and healthcare providers to ensure all parties were informed of care plans and progress updates.
- Increased patient safety by conducting regular safety assessments of the home environment and suggesting modifications when necessary.
- Provided transportation assistance to doctor appointments or therapy sessions as needed for continued patient care outside the home setting.
- Reduced caregiver burden by providing respite care services that allowed family members time away from caregiving duties.
- Promoted patient independence through skill-building activities, goal-setting, and encouragement in reaching milestones.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Supported needs of [Number]+ residents under long-term care.
- Delivered high-quality care to [Type] patients in hospital facility.
Transporter
Total Transportion
09.2022 - 10.2022
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Reduced delivery times by planning optimal routes and adhering to strict schedules.
- Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
- Ensured reliable transportation services by tracking cargo and monitoring shipment progress.
- Increased operational efficiency with thorough documentation of transport logs, mileage records, and fuel consumption.
- Minimized delays by proactively communicating with dispatchers, clients, and other team members regarding any issues or changes in route plans.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Streamlined communications between drivers and dispatch teams using GPS technology for real-time updates on job progress.
- Participated in ongoing training sessions for professional development, staying current on industry trends and best practices for efficient transportation operations.
- Warmly greeted patients and visitors and made each feel welcome.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Operated [Type] of vehicle and carefully followed all safety protocols and procedures.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Maintained accurate and detailed records of patient transportation to enable tracking history and report to management.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Helped other staff with patient transfers by moving patients between departments.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Responded to emergency situations to help with lifting and transporting patients.
- Followed sanitary and safety regulations to properly collect and dispose of medical waste.
- Provided physical support to patients through diverse types of mobility assistance.
Education
Cetificate of Completion - Phlebotomoy
EMS Safety & Healthcare Training Center
1803 Sth 25th ST Ste1 Ft Pierce Fl10.2023
Certified Nursing Assistant - CNA
EMS Safety & Healthcare Training Center
1803 Sth 25th St, Ste1 Ft Pierce Fl12.2022
Skills
- Medication Reminders
- Mobility Support
- Emotional Support
- OSHA Requirements
- Personal Care
- Companionship Skills
- Meal Preparation
- Disease Prevention
- Mobility Assistance
- First aid knowledge
- Personal hygiene maintenance
- Healthcare coordination
- Attention to detail
- Nutrition monitoring
- Physical therapy support
- Transportation assistance
- Multitasking abilities
- Housekeeping tasks
- Patient assistance
- Safety awareness
- Medication administration
- Active listening
- Record keeping
- Compassionate caregiving
- Professional boundaries
- Effective communication
- Empathy and understanding
- Critical Thinking
- Clear Communication
Certification
- Certified , CNA - 2022
- Phlebotomy Training - 2023
- CPR, AED First aide, certified 8/22-8/24
- Care taker of disabled pediatriatics and aduts as well as senior citizens with dementia/alzheimer's and parkinson's disease
Additional Information
High school - Westwood High School graduated 1988
Indian River Community College 1999-2003
Professional Experience
*Care giver / Transportation 37 years of experience
*Hoyler lift knowledge/experience
Timeline
CNA Private Duty
Patricia Dome
07.2023 - 12.2024
Home Health CNA
Elder Home Care Service
09.2022 - 07.2023
Transporter
Total Transportion
09.2022 - 10.2022
Caretaker/Assistant
PopaPal
05.2022 - Current
Cetificate of Completion - Phlebotomoy
EMS Safety & Healthcare Training Center
Certified Nursing Assistant - CNA
EMS Safety & Healthcare Training Center
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