Carolyn J. Pule
Waianae,HI
Summary
A position in a company that has room for growth.
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Case Manager
HCAP Kumuhonua
Kapolei, HI
03.2022 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Parent Consultant
Leadership in Disabilities & Achievements of Hawaii
01.2017 - 03.2022
- Provided outreach, case management, parent education, preliminary screenings such as hearing, vision and developmental for children ages 0-5 year old
- Planned and utilized events and training or other venues as approved by Project Coordinator
- Performed other duties as needed, or as assigned
Outreach Specialist
Kealahou West Oahu
10.2014 - 12.2016
- Helped those that live on the Waianae Coast with whatever services that they may need such as shelter, case management, referral for service, food
Writing Tutor
Leeward Community College Waianae
09.2013 - 12.2013
- Enabled students to improve reading and writing skills through effective teaching of comprehension tactics
Math Lab Assistant
Leeward Community College Waianae
09.2012 - 12.2012
- I was in charge of lending out college laptops to current students
- Help the students with whatever questions that they had along with any resources they needed
Cashier
L&L Drive Inn
10.2005 - 06.2009
- Took fast food orders and put them together, filling drinks, accepting payment usually involves use of electronic scanners, cash registers, or related equipment
- Often involved in processing credit or debit card transactions and validating checks also supervised and trained new employees
Nurse Aid
Health Resources
10.2006 - 03.2007
- Assist elderly or disabled adults with daily living activities at the person's home or in a daytime non-residential facility
- Duties performed at a place of residence may include keeping house (making beds, doing laundry, washing dishes) and preparing meals
- May provide meals and supervised activities at non-residential care facilities
- May advise families, the elderly, and disabled on such things as nutrition, cleanliness, and household utilities
Caregiver of a terminally ill family member
08.1994 - 07.2005
- Helped with tasks such as bathing and dressing, helping with eating, moving around and using the toilet
- Give medications when needed, doctor visits
Education
2 Years of College or a Technical or Vocational School - Liberal-Arts
Leeward Community College
Waianae, HI05.2014
High School Equivalency Diploma - General High School Curriculum
Waipahu school for adults
01.1991
Skills
- Compassionate
- Patient
- Caring
- Positive attitude
- Fast learner
- Excellent customer service skills
- Receptionist knowledge
- Computer knowledge
- 10-key by sight
- Managerial experience
- Medical experience
Certification
Ho'ala cert, First to work, 05/01/98
Volunteer Experience
Hale Na'au Pono, 86-226 Farrington Hwy, Waianae, HI, 96792, 808-696-4211, Case Manager Asst., Took care of clients with mental health problems and ensured they were taking their medications., Performed general administrative duties such as progress notes for each client.
References
- Kimberly Pacheco, 808-690-0524
- Kristin Milikaa, 85-135 #G Ala Akau St., Waianae, HI, 96792, 808-726-7441
- Jasmine Choy, 87-125 Princess Kahanu Ave., Waianae, HI, 96792, 808-741-7609
Activities
Member of the Phi Theta Kappa Honor Society
Timeline
Case Manager
HCAP Kumuhonua
03.2022 - Current
Parent Consultant
Leadership in Disabilities & Achievements of Hawaii
01.2017 - 03.2022
Outreach Specialist
Kealahou West Oahu
10.2014 - 12.2016
Writing Tutor
Leeward Community College Waianae
09.2013 - 12.2013
Math Lab Assistant
Leeward Community College Waianae
09.2012 - 12.2012
Nurse Aid
Health Resources
10.2006 - 03.2007
Cashier
L&L Drive Inn
10.2005 - 06.2009
Caregiver of a terminally ill family member
08.1994 - 07.2005
High School Equivalency Diploma - General High School Curriculum
Waipahu school for adults
2 Years of College or a Technical or Vocational School - Liberal-Arts
Leeward Community College
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