Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carolyn Lee

Chesterfield,VA

Summary

A Program Director who effectively operates and leads all aspects of a business such as quality results, achievement of financial targets, budget analysis, maintaining state ECCE licensing standards, cost control, hiring, training and development, engagement and anticipation of client needs

Overview

17
17
years of professional experience
1
1
Certification

Work History

Director

KinderCare
05.2009 - Current
  • Knowledge of the developmental, social, emotional, mental and physical needs of children.
  • Cultivate a positive work environment that fosters employee engagement, increase retention rates, and boost overall team morale.
  • Manage budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Hire, train and develop staff to meet the needs of all company policies, state licensing regulations, and updated curriculum and care practices
  • Work collaboratively and cooperatively with others using knowledge of conflict resolution techniques
  • Knowledge of the child care grants and other financial aids
  • Develop and maintain collaborative relationships with clients, communities, accreditation and state programs
  • Increase company revenue by streamlining processes and implementing cost-saving measures
  • Interpret and apply laws, regulations, policies and procedures


Assistant Director

KinderCare
01.2008 - 05.2009
  • Support staff and Program Specialists to ensure growth and quality of programs
  • Evaluate staff to ensure quality of the program
  • Develop and lead enrichment programs
  • Communicate with clients and address questions and concerns
  • Coordinate with the Center Director on programming, schedules, and budgets.

Program Specialist

KinderCare
09.2007 - 01.2008
  • Organize, plan, promote, and schedule programs and special events
  • Purchase supplies and maintain a spending budget
  • Provide curriculum support and training for staff
  • Develop staff by conducting ongoing observations, coaching, and professional development opportunities
  • Ensure orientation and training for all new staff members and equip employees with job-critical knowledge.

Education

Bachelor of Science - Liberal Arts

Longwood University
01.2007

Skills

  • Team management
  • Financial and program analysis
  • Effective commutation
  • Extensive knowledge of child care policy and practices
  • Knowledge of child care policy on diverse populations
  • Implementation of conflict resolution techniques
  • Strong project management skills
  • Client and Team Engagement
  • G Suite
  • Outlook
  • Microsoft Office
  • Adobe

Certification

NAEYC

National Association for the Education of Young Children

Timeline

Director

KinderCare
05.2009 - Current

Assistant Director

KinderCare
01.2008 - 05.2009

Program Specialist

KinderCare
09.2007 - 01.2008

Bachelor of Science - Liberal Arts

Longwood University

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Carolyn Lee