Carolyn Luciano

Assistant Sales Manager

Chicos Faas

10.2015 - 01.2019

Assisted in developing and implementing sales strategies to enhance product visibility.
Supported senior team members in managing customer relationships and addressing inquiries.
Coordinated daily sales activities to ensure alignment with company goals and objectives.
Participated in training sessions to learn product knowledge and improve sales techniques.
Completed store opening and closing procedures by counting drawers and managing security.
Demonstrated exemplary customer service by engaging clients on sales floor.
Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
Developed strong client relationships for repeat business and increased referrals.
Assisted sales team with completing customer transactions and managing issues.
Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Adapted quickly to changing priorities, demonstrating flexibility in a dynamic sales environment.
Contributed to team meetings by sharing insights on customer feedback and market trends.
Maintained accurate records of customer interactions and sales data for reporting purposes.
Collaborated with marketing teams to execute promotional campaigns effectively.
Trained new associates in successful sales and performance strategies...
Managed and developed sales team.
Increased customer satisfaction, ensuring prompt and accurate response to inquiries.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.