Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Carolyn Martin

Bartlett,TN

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

16
16
years of professional experience

Work History

Front Desk Receptionist

Hobson Realtors
Memphis, TN
08.2006 - 12.2011
  • Part time -answer phones, set up and cancel appointments
  • Make up flyers for agents
  • Pull reports for agents, forward e-fax to appropriate individual
  • Scan and email contracts/documents for agents to proper destinations
  • Upload pictures for agents to their online files
  • Create flyers for agents
  • Filing and any other duties as assigned by office manager and or real estate agents
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Coordinated pick-up and delivery of express mail services

Funds Management Assistant

Enterprise National Bank
Memphis, TN
09.2001 - 04.2003
  • Responsible for daily processing involved with the fed-line, which included processing daily incoming and outgoing ACH files and returns, purchase of savings bonds, TT&L large return notifications, incoming and outgoing money wire transfers, and maintaining an appropriate balance in the federal reserve account and balance of that account. Responsible for trading daily activity in First Tennessee account to accurately settle funds at the end of the business day.
  • Performed daily processing & balancing of the SEI cash control account. Also responsible for daily monitoring & cleaning of any outstanding items on the Federal Reserve ACH & First Tennessee general ledger accounts. Performed daily processing of all ACH origination files. Monitored for accuracy and timeliness.
  • Setup and maintained customers on Enterprise at work and home Internet banking. Performed daily and monthly processing of Internet transactions. Provided customer and employee support. Maintained daily and monthly reports and monthly billing.

Assistant Accounting Manager

American Savings Credit Union
Memphis, TN
08.1992 - 03.2001
  • Duties included accounts payable, daily balancing of ACH, Debit card and share draft files, incoming and outgoing wire transfers
  • Issue stop payments on credit union checks
  • Balance and post FRB MasterCard and Debit card reports
  • Reconcile and clear exceptions on online report postings
  • Reconcile ACH and share draft general ledger as well as other general ledger accounts.

Education

High School Diploma -

Central High School
Bridgeport, CT
06.1978

Skills

  • Front Desk Operations
  • Call Answering and Routing
  • Fraud Prevention
  • Positive Attitude and Energetic
  • Sorting and Delivering Mail
  • Automated and Manual Data Entry
  • Data Entry and Database Software

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Front Desk Receptionist

Hobson Realtors
08.2006 - 12.2011

Funds Management Assistant

Enterprise National Bank
09.2001 - 04.2003

Assistant Accounting Manager

American Savings Credit Union
08.1992 - 03.2001

High School Diploma -

Central High School

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Carolyn Martin