Carolyn Mauldin
Cleveland,OH
Summary
Dynamic and reliable professional with a proven track record at McDonald's Restaurant, where I enhanced customer satisfaction through exceptional service and high-quality meal preparation. Excelled in multitasking and problem-solving, significantly improving team performance. Skilled in time management and supply restocking, I thrive in fast-paced environments, consistently meeting and exceeding employer expectations.
Overview
3
3
years of professional experience
Work History
Temp Worker
Liberty Labor
02.2021 - 04.2024
Crew Member
McDonald's Restaurant
01.2022 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Shift Manager
Rally's Restaurant
09.2021 - 08.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Shaw High School
East ClevelandSkills
- Supply Restocking
- Strong Problem Solver
- Professional and mature
- Time Management
- Attention to Detail
- Multitasking
- Multitasking Abilities
- Reliability
Timeline
Crew Member
McDonald's Restaurant
01.2022 - 12.2023
Shift Manager
Rally's Restaurant
09.2021 - 08.2023
Temp Worker
Liberty Labor
02.2021 - 04.2024
High School Diploma -
Shaw High School
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