CAROLYN MCMURRIAN
Nashville,TN
Summary
Exceptional leadership skills Dependable, enthusiastic, and self-motivated working professional Skilled in multi-tasking and event management Experience with various event marketing strategies Fosters diversity and inclusion Efficient knowledge of Microsoft Office Proficiency in professional and effective interactions with all Impeccable customer service skills Resourceful in solving problems and maximizing resources
Overview
6
6
years of professional experience
Work History
Patient Care Attendant
Ascension St. Thomas
- Always maintains a direct line of sight with patient, including while family and/or visitors are in the room
- Accompanies patient and ensures patient safety during transportation, testing, and procedures occurring away from the patient’s normal environment
- Establishes a safe, risk-free patient environment by utilizing knowledge of fall prevention protocols, infection control measures, and self-harm prevention
- Performs room assessment regularly and after any visitations
- Creates clear, accurate documentation on patient status and activity during the shift
- Performs other duties as needed when not providing direct patient observation
- Assists nursing staff with tasks such as transporting patients, delivering equipment and supplies, transporting specimens, delivering patient trays, answering phones, and assisting visitors
- Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues
- Participates in hospital or departmental performance improvement activities and seeks opportunities to improve department and inter-department processes
- Restocks non-medicinal patient room supplies as needed.
Donor Specialist
DCI DONOR SERVICES
01.2021 - 01.2022
- Effectively inputs and evaluates medical information and individual family circumstances communicated by medical professionals
- Ensure donors are aware of various donation methods
- Appropriately decide when to escalate complex donor matters to management for resolution
- Works with the donor hospital personnel, and funeral homes to facilitate the consent process
- Supports families of potential donors
- Communicates the opportunity for donation to families using empathy and independent judgment
- Accesses donor registries to determine registry status of potential donors
- Evaluates donation potential of patients referred
- Authorizes donors for recovery that have been screened and determined suitable for donation
- Works with families to obtain a thorough medical and social history of the potential donor
- Effectively communicate and transcribe medical details and information typed accurately into our computer base obtained throughout the donation conversation process
- Activates recovery teams
- Participate in ongoing formation and education around excellence in donor care and philanthropy best practices
- Safeguard benefactor information and strictly maintains donor privacy
- Respectfully and appropriately, route written patient wishes
- Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials
- Knowledge is usually acquired through training on the job
- Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals.
Rental Management Trainee
ENTERPRISE CAR RENTAL
01.2016 - 01.2021
- Independently working in a fast-paced virtual calling center
- Manage a large inventory of world class and nationally recognized vehicles
- Develop consumer and commercial customer solutions to local and national accounts
- Establish working relationships with branch service departments and other Enterprise affiliates
- Supports Enterprise diversity initiatives and objectives
- Balance fleet productivity, profitability while providing customer satisfaction in a fast-paced work environment
- Foster strong partnerships with existing customers to ensure long-term relationships
- Successfully negotiating sales and booking car rentals for personal and insurance claim use
- Tenaciously navigating different programs and computer screens making sure all information is input accurately to quote price and book reservation
- Consistently delivering monthly revenue of 80k
- Exceeded quality control standards
- Client focus maintaining a 89% customer service ranking
- Aid in new employee.
Education
Associates Degree - Applied Science
Baker College-Auburn Hills
01.2014
Skills
- Emotional Support
- Personal Hygiene Assistance
- Healthcare ethics
- Continuing education
- Medical terminology knowledge
- Patient Care
- Patient Assessments
- First aid and safety
- COVID-19 Safety Policies
- Strong Ethics
- Flexible Schedule
- Supportive Companionship
- Safety Compliance
- CPR/AED
City
Nashville
State
TN
Zip
37209
Street
6958 Sonya Dr.
Timeline
Donor Specialist
DCI DONOR SERVICES
01.2021 - 01.2022
Rental Management Trainee
ENTERPRISE CAR RENTAL
01.2016 - 01.2021
Patient Care Attendant
Ascension St. Thomas
Associates Degree - Applied Science
Baker College-Auburn Hills
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