CAROLYN MOORE
Glen Saint Mary,FL
Summary
I have worked at a dental practice for 20 years. I am a certified dental assistant, but have been an office manager for last 10 years. I’ve managed two dental practices with several staff members. I’ve always strived to keep protocols in place, all staff well trained and lots of communications. I’ve done clerical work. I’ve also been the front desk assistant that had to show customer service skills.
I’m currently at a dental practice part time and I’m looking for a second job.
Enjoy multitasking and working in a fast pace environment.
Overview
21
21
years of professional experience
Work History
Back Office Manager
Endodontist
2019.06 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Office Manager/Assistant
Pediatric Specialists
2002.06 - 2018.06
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Created and updated records and files to maintain document compliance.
- Optimized office schedule to balance team workloads, group productivity and financial targets.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Education
Certified dental assistant with X-ray certification. I've taken many CE courses over - undefined
Certified Dental Assistant : Dentistry - undefined
Florida Career College
Jacksonville, FL2002
Skills
- P&L Responsibility
- Human Resources
- Budgeting
- Workflow Optimization
- Report Preparation and Analysis
- Office Supplies and Inventory
- Credit and Collections
- Information Protection
- Client Correspondence
- Written Communication
- Account Reconciliation
- Documentation
- Office Management Software
Timeline
Back Office Manager
Endodontist
2019.06 - Current
Office Manager/Assistant
Pediatric Specialists
2002.06 - 2018.06
Certified dental assistant with X-ray certification. I've taken many CE courses over - undefined
Certified Dental Assistant : Dentistry - undefined
Florida Career College
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