Carolyn Morris

Conducted eligibility interviews with applicant & port-in families

- Conducted interviews in the client’s home or field office as needed

- Prepared HAP contracts for owner’s signature

- Conducted background check on all adult members of applicant families

- Determined eligibility of appli8cants from the waitlist, special admissions & port-ins

- Determined annual income in accordance with HUD rules

- Calculated adjusted income correctly in accordance with HUD rules

- Advised clients their rights & responsibilities under the Walker Settlement & the Housing Choice Voucher Programs

- Performed other duties as assigned or required.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Conducted regular review of assigned client files for accuracy and ensured files were in compliance with DHA & federal program requirements.

- Ensured quality control programs & procedures were completed & maintained

- Assisted in performing regular reviews & updates to the Administrative Plan.

- Provided solutions to improve reporting rates & minimize errors

• Organized and detail-oriented with a strong work ethic.
• Proved successful working within tight deadlines and a fast-paced environment.
• Proven ability to learn quickly and adapt to new situations.
• Passionate about learning and committed to continual improvement.
• Self-motivated, with a strong sense of personal responsibility.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Developed and maintained courteous and effective working relationships.
• Demonstrated respect, friendliness and willingness to help wherever needed.