Summary
Overview
Work History
Education
Skills
Timeline
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Carolyn Nelson

Summerdale,AL

Summary

Seasoned professional with extensive experience in passenger transportation and licensing examination, notably with the Alabama Department of Public Safety. Excelled in ensuring safety and compliance with DOT regulations, leveraging a clean driving record and exceptional communication skills. Proven track record in improving operational efficiency and fostering customer satisfaction through meticulous attention to detail and a proactive approach to problem-solving.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

2013
2013
years of professional experience

Work History

Bus Driver

Baldwin County Board of Education
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.

Driver License Examiner

Alabama Department Of Public Safety
04.2006 - 10.2012
  • Performed routine data entry or document management.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Stayed up-to-date on State laws and licensing requirements to complete accurate and efficient reviews.
  • Updated operational records or licensing information using computer terminals.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Researched information in municipal archives upon request of public officials or private citizens.
  • Created documents with applicant information and verified data against Type database information.
  • Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
  • Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Bachelor Of Business Administration And Management - Business/Accounting

Faulkner University
Montgomery, AL
12.1995

Skills

  • Clean Driving Record
  • Safety-focused
  • Pre-Trip Inspections
  • Weather condition driving
  • Defensive Driving
  • Safety practices
  • Traffic laws knowledge
  • DOT Regulations
  • Impeccable driving record
  • CDL License

Timeline

Driver License Examiner

Alabama Department Of Public Safety
04.2006 - 10.2012

Bus Driver

Baldwin County Board of Education

Bachelor Of Business Administration And Management - Business/Accounting

Faulkner University

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Carolyn Nelson