Knowledge of computers, Ability to make decisions, Time management, Balance cash drawer, assist customers with neneeds.
Hi, I’m
Carolyn Nelson
Solon Springs,WI
Summary
Overview
52
years of professional experience
Work History
Keller WilliamsMadison, Wisconsin
Real Estate Agent
04.2016 - 08.2023
Job overview
- Boosted sales by incorporating smart social media marketing and eye-catching photography
- Helped clients improve sales chances by recommending value-added improvements and attractive staging
- Advocated for buyer or seller needs with tireless dedication to customer satisfaction
- Assisted clients in purchasing, selling, and renting properties
- Stayed up-to-date on mortgage rates and related real estate news
- Ensured compliance with federal, state, and local real estate laws during transactions
- Facilitated smooth closings with orderly paperwork and expert handling of contract issues
- Collaborated with other real estate agents to share leads and expand client base
- Organized marketing materials such as flyers, brochures, and signage for listed properties
- Counseled customers on current market statistics for local residential properties
- Hosted open houses to attract potential buyers and generate interest in listings
- Negotiated offers between buyers or renters and sellers or landlords
- Scheduled and conducted property showings for potential buyers or renters
- Utilized social media platforms to promote available properties effectively
- Provided exceptional customer service throughout entire buying, selling, or renting process
- Coordinated inspections and appraisals of properties as needed
Alliant EnergyMadison, Wisconsin
Business Analyst
01.1979 - 08.2006
Job overview
- Developed strong connections with internal business partners, cultivating trust in service delivery and firm understanding of client needs
- Analyzed complex business problems to recommend strategic improvements
- Reviewed existing policies, procedures, and business rules for optimization opportunities
- Assessed business requirements to forecast annual budgets and operational costs
- Proposed solutions to meet defined specifications and needs
- Compiled and translated business data into easy-to-understand reports for distribution
- Monitored post-implementation performance metrics and recommended necessary adjustments
- Translated business needs into technical requirements for IT development
- Defined business requirements and provided analysis to increase operational efficiency
- Conducted user acceptance testing UAT sessions with key stakeholders
- Assisted in design, development, and implementation of new systems or processes
- Provided technical support for software maintenance and use
- Wrote software, functions and tools for information processing and analysis
United BankMadison, Wisconsin
Administrative Assistant
06.1971 - 04.1979
Job overview
- Supported workflow of daily administrative tasks to achieve targets and deadlines
- Updated databases and spreadsheets regularly to track progress
- Received and distributed incoming mail and digital correspondence
- Answered customer questions about available products and services
- Helped maintain office organization for aesthetic appeal and easy access to supplies
- Maintained scheduling and event calendars for staff meetings, parties and important deadlines
- Directed calls based on query type to streamline support
- Collaborated with team members on projects to meet deadlines efficiently
- Proofread documents for grammar, spelling, and formatting errors before distribution
- Handled sensitive information with discretion while maintaining confidentiality protocols
- Created and maintained spreadsheets with advanced Excel functions and calculations to develop reports and lists
- Entered data accurately into spreadsheets and databases for record-keeping purposes
- Coordinated appointments and schedules for executive staff members
- Obtained signatures for financial documents and internal and external invoices
- Managed daily office operations and maintained organized workspace
- Assisted with event planning, including booking venues, arranging catering, and coordinating logistics
- Prioritized incoming emails and phone calls to ensure timely responses from appropriate personnel
Education
Edgewood CollegeMadison, WI
University Overview
Nouve Riche Real Estate CollegePhoenix, AZ
Certification
12.2010
University Overview
MATCMadison, WI
Analyst from Business
03.2000
University Overview
Oregon High SchoolOregon, Wisconsin
High School Diploma
06.1971
University Overview
Skills
- Property sales
- Interior Staging
- Client Needs Assessment
- Contract Negotiation
- Partnership Development
- Microsoft office
- Typing
- Cakculator
- Excel
- Cash register
- Balance cash
- Ability To Work Independently
- Positive Attitude
Timeline
Real Estate Agent
Keller Williams
04.2016 - 08.2023
Business Analyst
Alliant Energy
01.1979 - 08.2006
Administrative Assistant
United Bank
06.1971 - 04.1979
Edgewood College
Nouve Riche Real Estate College
Certification
Oregon High School
High School Diploma
MATC
Analyst from Business