Carolyn Newell
Summary
Accomplished Editor and Medical Transcription Supervisor with a proven track record at PRIUM, enhancing operational efficiency and publication quality. Expert in editing and proofreading, with a strong command of Microsoft Office. Demonstrated leadership in streamlining workflows and improving team productivity, achieving a significant increase in customer satisfaction through clear communication and meticulous attention to detail.
Overview
41
41
years of professional experience
Work History
Editor/Lead Medical Transcriptionist
Professional Transcription Services
02.2017 - Current
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Checked reference sources to verify dates, facts and statistics.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
- Determined readiness of written pieces, made changes, and approved final versions for publication.
- Conducted thorough fact-checking to ensure accuracy and credibility of published information.
- Evaluated article submissions for relevance, quality, and adherence to submission guidelines before acceptance or rejection.
Medical Transcription Supervisor
PRIUM
04.2004 - 02.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Maintained database systems to track and analyze operational data.
Medical Transcriptionist
Baton Rouge Cardiology Center
03.1993 - 01.1996
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Conducted thorough research on unfamiliar terms or phrases during the transcription process which contributed to accurate and comprehensive medical reports.
- Supported quality assurance efforts by collaborating with the QA team on reviews and implementing feedback for continuous improvement.
- Transcribed and edited physician reports from dictation using MediScript.
Medical Transcription Supervisor
UMMC
01.1983 - 02.1993
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Medical Analyst
MDdatacor
04.1989 - 02.1992
- Assisted in the design and implementation of electronic health record systems, improving overall efficiency and accuracy within healthcare organizations.
- Conducted post-market surveillance activities on medical devices and pharmaceutical products, contributing to public safety through vigilant monitoring and reporting.
- Ensured data integrity through rigorous quality control measures implemented during all stages of the medical analysis process.
- Collaborated with multidisciplinary teams to develop, implement, and evaluate innovative healthcare solutions for improved quality of care.
- Supported the development of new clinical trials by providing detailed analyses of historical patient data and helping to identify potential participant populations.
- Managed strict deadlines while delivering high-quality work through adept multitasking abilities within fast-paced environments.
Education
English
Alcorn State University
Lorman, MSBiblical Studies/English
William Carey University
Hattiesburg, MSAssociate of Applied Science - Billing & Coding
Pearl River Community College
Poplarville, MSBachelor of Science - Health Information Management
WGU
UtahHigh School Diploma -
North Natchez HS
Natchez, MS06.2014
Skills
- Editing and proofreading
- Strong grammar knowledge
- Video Editing
- Clear Communication
- Keen eye for detail
- Meticulous proofreading
- Research
- Writing features
- Advanced editing techniques
- Meticulous speller
- Editing stories
- Document Proofreading
- Microsoft Office mastery
- Interviewing skills
- Editing skills
Accomplishments
Author, That Fire
Publisher: Amazon
Timeline
Editor/Lead Medical Transcriptionist
Professional Transcription Services
02.2017 - Current
Medical Transcription Supervisor
PRIUM
04.2004 - 02.2017
Medical Transcriptionist
Baton Rouge Cardiology Center
03.1993 - 01.1996
Medical Analyst
MDdatacor
04.1989 - 02.1992
Medical Transcription Supervisor
UMMC
01.1983 - 02.1993
English
Alcorn State University
Biblical Studies/English
William Carey University
Associate of Applied Science - Billing & Coding
Pearl River Community College
Bachelor of Science - Health Information Management
WGU
High School Diploma -
North Natchez HS
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