Carolyn Nickels
Darien,WI
Summary
Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Overview
8
8
years of professional experience
Work History
Registered Nurse
Lakeland Medical Center, Elkhorn
04.2022 - Current
- Provided care to acutely ill patients. Took on leadership roles in precepting nurse externs and new orientees. Collaborated with medical professionals in a friendly and approachable manner.
Health Unit Coordinator
Lakeland Medical Center, Elkhorn
01.2021 - 04.2022
- Experience in phone communication and customer service. Collaborated with medical staff. Unit resource for technical difficulties. Quick problem solver.
Certified Nursing Assistant
Lakeland Medical Center, Elkhorn
10.2019 - 04.2022
- Improved patient quality of life by assisting with daily living activities. Offers support, companionship, and stimulation through conversation and recreation. Performed peer charting audits on fellow CNAs to ensure accurate data collection.
Call Center Agent
Undergraduate Admissions, University of Wisconsin-Milwaukee
12.2017 - 05.2018
- Answered student questions about policies and procedures with a friendly and knowledgeable approach. Protected customer and company information with strict use of established security procedures.
Education
Associate Degree of Nursing -
Gateway Technical College
Kenosha, WI04-2022
Skills
- Direct patient care and safety
- Patient assessments
- Intake and discharge
- Medication and IV administration
- Telemetry monitoring
- Wound care
- Infection control measures
- Clinical documentation
- Critical Thinking
- Strong clinical judgement
- Adaptability and time management
- Resourceful
- Professionalism
- Active Listening
- Emotional intelligence
- Compassion and empathy
- Conflict resolution
- Patient education and counseling
- Patient and family advocacy
- Maintaining privacy
Timeline
Registered Nurse
Lakeland Medical Center, Elkhorn
04.2022 - Current
Health Unit Coordinator
Lakeland Medical Center, Elkhorn
01.2021 - 04.2022
Certified Nursing Assistant
Lakeland Medical Center, Elkhorn
10.2019 - 04.2022
Call Center Agent
Undergraduate Admissions, University of Wisconsin-Milwaukee
12.2017 - 05.2018
Associate Degree of Nursing -
Gateway Technical College